Note: The job is a remote job and is open to candidates in USA. Sitecore is a leading provider of intelligent digital experience software that empowers brands to engage with their customers. The Associate Technical Trainer will deliver engaging training sessions and create digital eLearning content to help customers succeed with Sitecore products.
Responsibilities
- Deliver engaging virtual and in-person Business User, Marketer, and Developer training sessions to Sitecore customers and partners
- Create and maintain eLearning content, videos, and supporting materials that make learning Sitecore products easy and enjoyable
- Support learners of all levels — from marketers to developers — by explaining complex concepts in a simple, relatable way
- Collaborate with internal teams (Product, Marketing, and Services) to align training content with product roadmaps and customer needs
- Configure demo environments and troubleshoot basic technical issues during training sessions to ensure a smooth learner experience
- Learn how modern websites and digital experiences are built — including concepts such as headless, composable, and cloud-based technologies — and help learners understand how these concepts apply within Sitecore’s products
Skills
- Comfort working independently in a global, virtual environment, demonstrating strong self-motivation, accountability, and follow-through
- Excellent communication and presentation skills, with confidence speaking to diverse audiences both virtually and in person
- A curious, tech-savvy mindset and enthusiasm for learning new tools, AI features, and platforms like Sitecore
- Experience creating or contributing to eLearning content, videos, or other digital learning materials that make complex topics engaging and easy to follow
- A collaborative, growth-oriented attitude and eagerness to develop professionally in the technology and learning space
- Bachelor's degree in Computer Science, Information Technology, Instructional Design, Education, Marketing, Communications, or a related field
- Understanding of how modern web applications are built, from front-end frameworks like Next.js and React to .NET-based back-end development, with awareness of cloud-native, headless, and composable architectures
- Experience producing interactive eLearning or demo-based videos using tools like Camtasia, Articulate, or AI-driven content platforms
- Familiarity with Sitecore or other SaaS-based digital experience platforms
Benefits
Company Overview
Sitecore is a customer experience management company that provides multichannel marketing automation software and web content management. It was founded in 2001, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.sitecore.com.Company H1B Sponsorship
Sitecore has a track record of offering H1B sponsorships, with 3 in 2025, 4 in 2024, 6 in 2023, 2 in 2022, 5 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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