Note: The job is a remote job and is open to candidates in USA. S&S Activewear is a leading North American distributor of imprintable apparel, and they are seeking an Account Manager to serve as a strategic partner to Outside Sales Representatives. This role involves maintaining customer engagement, identifying revenue opportunities, and transforming customer relationships into long-term partnerships.
Responsibilities
- Maintains strategic account engagement through consistent outreach and structured follow-up to Outside Sales activities, demonstrating excellence in call planning, analysis, presentation, and post-meeting execution
- Builds comprehensive relationships across customer organizations, from ownership to sales, customer service, and merchandising teams, while developing a deep understanding of customer needs, buying patterns, and end-user requirements
- Partners closely with Outside Sales to align with customer go-to-market strategies, including program management, merchandising schedules, and renewal processes
- Leverages internal and external resources effectively, including trade marketing, decoration services, EDI, pricing strategies, and custom website solutions to maximize sales opportunities
- Cultivates cross-functional relationships throughout the organization to facilitate efficient communication and goal achievement
- Demonstrates exceptional administrative management through precise weekly reporting, calendar organization, sales funnel tracking, program administration, and CRM maintenance
- Provides swift, solution-focused problem resolution with emphasis on rapid response times and professional conflict management
- Utilizes advanced merchandising expertise to highlight S&S Activewear's competitive advantages and drive upsell opportunities
- Delivers accurate, timely information to focused accounts regarding product details, inventory status, pricing, shipping updates, and company policies through multiple communication channels
- Create strategic pricing structures and quotations designed to drive sustained revenue growth
- Collaborate with Outside Sales to deliver comprehensive product solutions, including new merchandise information, samples, and marketing materials tailored to specific end-user needs
- Excels in dynamic multitasking across various platforms, including phone communication, email management, internal coordination, and implementation of marketing and web-based solutions
Skills
- Minimum High School Diploma required
- Proven track record of professional sales/account management experience (1+ years)
- Exceptional verbal and written communication abilities with demonstrated presentation skills
- Outstanding relationship-building capabilities with a proven customer-centric approach
- Advanced analytical mindset with demonstrated ability to identify growth opportunities through customer data analysis
- Proficient in Microsoft Office Suite applications with strong technical aptitude
- Bachelor's Degree preferred
Company Overview
S&S Activewear is a leading, technology-enabled apparel and accessory distributor in the US and Canada, with 4M+ sq ft of warehouse space. It was founded in 1988, and is headquartered in Bolingbrook, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.ssactivewear.com.
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