Release Technician / Engineer Night shift - Remote

Job Title : Release Technician / Engineer Night shift Location : Remote Position Type : Contract Timings - Sunday to Thursday - 8:00 pm PST to 5:00 am PST US Citizen, Green Card, TN, GC EAD and H4 EAD only No Third-party agencies corp to corp. Job Description: Skills: ? Experience in R/D support tools like Marimba, SCCM ? Windows 7/10 administration level for troubleshooting the logs ? or similar tool to analyze the logs ? Experience in Scripting languages like PowerShell/Python ? PoS domain experience ? Critical/Analytical thinking ? Flexible to working during US night hours Activities in Scope for Release & Deployment support Simphony 18.2 upgrade support activities ? Nightly Deployment Validation North America/Canada Company owned stores ? Monitoring of deployments using Marimba and perform remediation based on SOPs ? Support software deployments overnight ? Triage failures and verify that endpoints have successfully installed the software based on compliance report before store opening on following day ? Troubleshoot deployment failure issues through SOPs with by calling the stores to resolve the issue as required ? Communicate issue resolution to release and deployment teams ? Perform maintenance and system configuration support for the endpoints that are part of deployment ? Release/Deployment resources supports calling store using AWS Connect or any other tool to fix any ongoing release/deployment related issues .