Join the U-Haul team as a PT Live Verification Phone Agent and contribute to our commitment to exceptional customer service! This remote position allows you to assist customers by verifying important details over the phone in a professional and friendly manner. As a Live Verification Phone Agent, you will play a key role in ensuring that all necessary information is accurately captured, helping U-Haul continue to deliver reliable services to our customers. You?ll have the opportunity to work from the comfort of your own home, while being part of a supportive and dynamic team. Responsibilities: Handle inbound calls to verify customer information Provide excellent customer service and maintain a positive, helpful attitude Accurately document and update information in the system Ensure compliance with company policies and procedures Address customer inquiries and resolve concerns effectively Qualifications: Excellent communication skills, both written and verbal Strong attention to detail Ability to work independently and manage time efficiently Previous customer service experience is a plus High school diploma or equivalent Why U-Haul? U-Haul is a trusted name in the moving and storage industry, and we pride ourselves on fostering a positive, inclusive work environment. As a remote team member, you will receive competitive pay and the flexibility to balance work and personal life. Apply now and take the next step in your career with U-Haul!