Join the Delta Team: Project Manager, Crew Mod - Cloud Ready Architecture & IT Modernization
Delta Air Lines, a leader in the aviation industry, is seeking an experienced Project Manager to lead the re-platforming of our existing Crew System to a cloud-ready architecture. As a Project Manager, Crew Mod, you will play a critical role in driving the modernization of our Crew Resources IT systems, ensuring cross-divisional coordination, and prioritizing resources, funding, and deliverables.
About Delta Air Lines
At Delta, our people are our success. We are a company rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. Our culture is built on a passion for delivering exceptional customer experiences, and we are committed to providing our employees with opportunities for growth, development, and success.
Job Summary
The Project Manager for Crew Mod will be responsible for managing the full design life cycle (from scope to integration) of re-platforming the existing Crew System. This will involve moving the existing mainframe solution to a cloud-ready architecture, ensuring the seamless integration of 11 capabilities, including Scheduling, Training, Payroll, Planning, Bid/Award, Reroute, Jumpseat, Communications, Accommodations, and Legalities. The successful candidate will partner with various divisions, including IT, Finance, IFS, FOP, OCC, OAP, ODS, HR, and Corporate Security, to drive operational efficiency through new and existing tools.
Key Responsibilities
- Develop and execute the strategic roadmap and tactical plans for all crew resources technology systems, ensuring cross-divisional coordination and prioritization of resources, funding, and deliverables.
- Coach and mentor junior leaders and those aspiring to be leaders on the team.
- Analyze customer needs and work with IT to deliver business-driven solutions.
- In partnership with IT and Crew Resources departments, lead the development and implementation of Crew Resources IT modernization.
- Develop, implement, and maintain production timelines across multiple workstreams.
- Develop subject matter expertise for crew resources-related data and systems.
- Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
- Liaise with IT and Finance on IT Capital planning and prioritization, balancing short- and long-term priorities.
- Ensure effective communication and updates on roadmap planning, incorporating senior leadership and cross-divisional feedback coupled with changing business needs.
- Ensure alignment of priorities with IFS and FOP division and IT teams.
- Promote safety-conscious behaviors in all operational processes and procedures.
Benefits and Perks
At Delta, we offer a comprehensive benefits package to support our employees' well-being and success. Our benefits include:
- Competitive salary and industry-leading profit-sharing program.
- 401(k) with generous company contributions up to 9%.
- Paid time off, including vacation, holidays, paid personal time, maternity, and parental leave.
- Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits.
- Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
- Holistic Wellbeing programs to support physical, emotional, social, and financial health.
- Domestic and International space-available flight privileges for employees and eligible family members.
- Career development programs to achieve long-term career goals.
- World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
- Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies.
- Recognition rewards and awards through the platform Unstoppable Together.
- Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks.
What You Need to Succeed
To be successful in this role, you will need:
- A minimum of 5+ years of relevant work experience, along with previous leadership experience.
- Strong leadership skills, presentation skills, written and oral communication skills, positive attitude, and ability to manage change successfully in a fast-paced environment.
- Strategic, dynamic, detail-oriented, and impactful mindset.
- Analytical thinker, self-starter, and quick learner.
- Prior experience managing multiple projects simultaneously, ranging from large budget initiatives to smaller end-to-end projects.
- Coaching and delivering feedback for developmental purposes.
- Proven track record of successfully working in a cross-departmental team environment, delivering results on time and on budget.
- Strong business acumen and excellent communication skills with senior management, employees, FAA Reps, union officials, vendors, and customers.
- Open to feedback from, and prioritize the needs of, a diverse set of stakeholders.
- Demonstrable experience with conflict resolution, problem-solving, and ability to communicate with tact and diplomacy.
- Ability to lead, manage, and communicate to all levels within the organization.
- Flexibility and availability to travel, as well as to perform periodic after-hours and weekend work.
- High school diploma, GED, or high school equivalency.
- At least 18 years of age and authorization to work in the United States.
What Will Give You a Competitive Edge
The following qualifications will give you a competitive edge:
- Bachelor's degree in Business, Marketing, Management, Technology, or equivalent work experience in airline operations.
Career Growth Opportunities and Learning Benefits
At Delta, we are committed to providing our employees with opportunities for growth and development. As a Project Manager, Crew Mod, you will have access to:
- Career development programs to achieve long-term career goals.
- Mentorship and coaching opportunities.
- Training and development programs to enhance skills and knowledge.
Work Environment and Company Culture
At Delta, we pride ourselves on a culture built on a passion for delivering exceptional customer experiences. Our work environment is collaborative, dynamic, and supportive. We offer:
- A remote work arrangement for this role.
- A culture that values diversity, equity, and inclusion.
- A commitment to safety and security.
Compensation, Perks, and Benefits
We offer a comprehensive compensation package, including:
- Competitive salary.
- Industry-leading profit-sharing program.
- 401(k) with generous company contributions.
- Comprehensive health benefits.
Conclusion
If you are a motivated and experienced project manager looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Project Manager, Crew Mod, you will play a critical role in driving the modernization of our Crew Resources IT systems and ensuring the seamless integration of our crew resources technology systems.
Apply now to join our team and take the next step in your career!
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