(Part/Full Time Shift) Customer Service Representative- Evening & Weekends

Description We are seeking enthusiastic and dependable Customer Service Representatives to join our team during evening and weekend shifts. This role is ideal for individuals who enjoy problem-solving, working in a fast-paced environment, and delivering exceptional customer service. Key Responsibilities: ? Respond to customer inquiries via phone, email, or chat promptly and professionally. ? Resolve issues and provide accurate information regarding products and services. ? Maintain detailed records of customer interactions and transactions. ? Escalate complex issues to supervisors when necessary. ? Collaborate with team members to enhance the customer experience. What We?re Looking For: ? Experience: Previous customer service or call center experience preferred, but not required. ? Skills: Strong communication skills, problem-solving abilities, and a friendly demeanor. ? Availability: Must be able to work evenings, weekends, and holidays as needed. ? Education: High school diploma or equivalent; additional education is a plus. ? Technology: Comfortable with computers and customer service software. Why Join Us? ? Competitive hourly pay with opportunities for performance bonuses. ? Flexible scheduling options. ? Comprehensive training program to ensure your success. ? A supportive and inclusive workplace culture. ? Growth opportunities within the company. How to Apply: Submit your resume and a brief cover letter detailing your availability and interest in the role to [Insert Email/Website Link]. Applications will be reviewed on a rolling basis. Join a team where your contributions make a difference. Apply today! ? High school diploma or equivalent (Bachelor?s degree preferred). ? Previous experience in customer service, preferably in the travel or airline industry. ? Strong verbal and written communication skills. ? Proficiency in using computers, including familiarity with CRM systems and Microsoft Office. ? Ability to multitask and work in a fast-paced environment. ? Strong problem-solving skills and a customer-first mindset. ? Reliable internet connection and a quiet workspace free from distractions.