OpenText is a global leader in information management, where innovation, creativity, and collaboration are key components of their corporate culture. They are seeking NOC Administrators to provide technical leadership in the Global Network Operations Command Centre, focusing on monitoring and responding to issues across applications, systems, and networks.
Responsibilities
- Use your problem-solving skills and structured thinking to tackle complex challenges and simplify them for others
- Provide technical and process leadership to the NOC team, identifying opportunities to improve systems, technologies, and workflows for better reliability and performance
- Collaborate with engineering and design teams to deliver seamless, end-to-end customer experiences
- Contribute to our knowledge base by developing and refining processes
- Champion positive change that enhances customer outcomes and experience
Skills
- A curious mindset and a passion for digging into problems to find clear, effective solutions
- Strong systems thinking—always looking for root causes and applying fixes that make the biggest impact
- Ability to work collaboratively across teams to create and implement best-in-class solutions with measurable results
- Comfortable in a fast-paced, high-energy environment where your work makes a real difference
- A start-up mentality—ready to move quickly, innovate, and challenge the status quo
- Excellent communication skills, including confidence in working with senior stakeholders
- 1+ years of relevant experience
- A technical degree or proven track record of continuous learning and hands-on experience in technology
- Experience with SaaS applications and cloud platforms like AWS, GCP, or Azure
- Flexibility to work any shift in a 24/7/365 environment, including some holidays and weekends
Benefits
- Thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing
- Variable and commission compensation opportunities for eligible roles
- Vacation entitlement
- Paid time off
Company Overview
OpenText powers and protects to secure information management for AI. It was founded in 1991, and is headquartered in Waterloo, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.opentext.com.
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