Live Chat/Call Center Customer Service Representative Remote Work From Home

? *Job Title:** Live Chat/Call Center Customer Service Representative Remote Work From Home ? *Job Type:** Full-time ? *Location:** Auburn, AL ? *Salary Range:** $25 to $35 per hour ? *Job Overview:** As a Live Chat/Call Center Customer Service Representative, you will be responsible for providing top-notch customer service to our clients through live chat and phone calls. This position will be remote, allowing you to work from the comfort of your own home. We are seeking individuals who are passionate about helping customers and are skilled at communication and problem-solving. ? *Responsibilities:** - Responding to customer inquiries and issues via live chat and phone calls in a timely and professional manner - Providing accurate information about products and services - Resolving customer complaints and issues effectively and efficiently - Documenting all customer interactions and maintaining detailed records - Collaborating with other team members to ensure customer satisfaction - Meeting and exceeding customer service goals and targets ? *Requirements:** - High school diploma or equivalent - Proven experience in customer service or a related field - Excellent communication skills, both written and verbal - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Proficiency in using computer systems and software - Reliable internet connection and home office setup - Ability to work flexible hours, including evenings and weekends ? *Please note:** In compliance with state and federal laws, we are not allowed to inquire about criminal backgrounds during the hiring process. If you are a customer service superstar who is looking for a rewarding remote opportunity, we encourage you to apply for the Live Chat/Call Center Customer Service Representative position with Sodecia. Join our team and make a difference in the lives of our customers every day!