Job Description:
We are seeking a highly motivated and experienced USA Coach and Operations Manager Trainee to join our team in Severn, MD. As a key member of our leadership team, you will be responsible for leading and developing high-performing teams, driving financial performance and sales growth, and providing exceptional customer service.
Key Responsibilities:
- Lead and develop teams by teaching, training, and actively listening to associates, and providing feedback and guidance to implement business solutions
- Model and demonstrate exceptional customer service standards, and ensure customer needs are successfully resolved
- Drive financial performance and sales growth by reviewing and evaluating P&L statements, managing expenses, and developing action plans to mitigate shrink and achieve sales and profit goals
- Provide supervision and development opportunities for hourly associates, including hiring, training, mentoring, and recognizing associates
- Coordinate and complete job-related activities and assignments, and ensure compliance with company policies and procedures
Requirements:
- 2 years of college, or 1 year of retail experience and 1 year of supervisory experience, or 2 years of general work experience and 1 year of supervisory experience
- Ability to attend and successfully complete all job-required trainings and assessments
Preferred Qualifications:
- Bachelor of Science in Business Management and Leadership
- Certificate of Completion in People and Business Leadership
- General work experience supervising 5 or more direct reports
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Associate discounts in-store and online
- Education assistance for Associate and dependents
- Parental Leave Pay during military service
- Paid Time off - to include vacation, sick, parental
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application today. We value a great attitude and a willingness to learn above all, so don't worry if you don't meet every single requirement.
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