Job Description:
We are seeking a highly motivated and detail-oriented Computer Technician I to join our team at Workwarp, providing top-notch technical support to end-users. As a key member of our Information Technology (IT) department, you will be responsible for troubleshooting and resolving routine technical issues related to student Chromebook laptops, basic Helpdesk coverage, and phone support.
Key Responsibilities:
- Troubleshoot and resolve routine technical issues with Chromebook software and hardware problems
- Provide basic Helpdesk coverage and phone support to end-users
- Refer complex issues to higher-level staff for resolution
- Collaborate with the IT team to ensure seamless technical support
- Develop and maintain effective working relationships with staff, students, and the general public
Requirements:
- High school diploma or equivalent
- 6 months of experience in an Information Technology or telecommunications environment
- Basic knowledge of personal computers, peripherals, networks, and computer applications
- Basic troubleshooting techniques and understanding of computer workstation operating systems
- Excellent communication and record-keeping skills
What We Offer:
- Competitive salary: $26.25 per hour
- Excellent benefit package, including health, dental, vision, and life insurance
- Public Employees Retirement System (PERS) and paid sick and vacation days
- Remote work opportunity
- Professional development and growth opportunities
Take the Next Step
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
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