The Health Plan Request (HPR) Bench Release of Information Specialist (ROIS) II processes release of information (ROI) requests related to health plan audits with accuracy, efficiency, and compliance across multiple client accounts.
Requirements
• Process medical ROI requests related to health plan audits quickly and accurately
• Utilize Verisma software applications to input, manage, and track medical records
• Interpret medical records, forms, and authorizations to correspond to specific audit measures
• Maintain high standards of production, efficiency, and accuracy meeting company standards and performance metrics
• Prioritize workload effectively and work independently while meeting productivity goals
• Communicate effectively within the HPR team and in a cross-functional manner, as necessary
• Assist with training and mentoring new associates, as needed
• Attend and actively participate in training sessions, workflow updates and team meetings, as required