Join Netflix, the world's leading entertainment services, as a Design Manager, Member Experience. This is an exceptional opportunity to lead a high-performing team and shape the future of entertainment. As a key member of the Experience Design (XD) Discovery + Foundations team, you will be responsible for designing the core member experience worldwide and creating personalized entertainment experiences that help members discover and connect with the content they love.
Key Responsibilities:
- Lead and manage a diverse, inclusive team of Senior Product Designers to deliver impactful human-centered experiences that meet user needs and business goals.
- Coach and mentor team performance, manage resource allocation, project prioritization, and cultivate a culture of design excellence.
- Provide strategic clarity, direction, and focus while identifying and unblocking barriers to success, keeping your teams inspired and engaged.
- Champion the design thinking philosophy across the organization and be an advocate for user-centered design and systems thinking to drive innovation at scale.
- Collaborate closely with Product, Engineering, Data Science, Consumer Insights, and leadership partners to plan OKRs and execute on product roadmaps.
- Develop and nurture relationships with stakeholders and ensure your team is designing and shipping impactful and cohesive product experiences.
- Effectively communicate your team's product goals (both within the team and outside the team), and connect related projects across the company.
- Lead high-performing, highly engaged teams and take ownership of team and organizational health.
- Embody a growth mindset and a deep curiosity for the business, emerging technologies, and human behavior to identify product opportunities.
- Actively seek and provide constructive feedback, always looking to improve things for the product, team, and company.
Requirements:
- 8+ years of experience successfully managing high-performance Product Design teams.
- Successful track record of leading teams to successful outcomes and shipping impactful consumer products across a variety of platforms at a global scale.
- Ability to inspire, lead, and engage design teams, leaning in and giving them critical business context, feedback, and direction.
- Ability to navigate ambiguity, and drive clarity that brings the user, technology, and business together through rigorous design thinking and human-centered design for evolving problem spaces.
- Experience working on large-scale, complex projects across multiple teams.
- Experience leading product direction and strategic thinking by articulating a product vision, and goals, identifying opportunities, and making decisions based on the impact on people and the company.
- Exceptional communication skills, in writing and verbally, to represent work to broader product teams and leaders.
- Experience connecting the dots across the organization with other related initiatives across the company while driving collaboration.
- Experience working on products at the intersection of User Experience and AI a plus.
What We Offer:
- Competitive annual salary: $270,000 - $700,000.
- Comprehensive benefits, including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits.
- 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off.
- Flexible time off for full-time salaried employees.
- Equal-opportunity employer, celebrating diversity and recognizing that diversity of thought and background builds stronger teams.
How to Apply:
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