CanCap Group Inc. is a private entity owned by a Canadian financial services company specializing in auto loans and financing. The Funding Analyst plays a crucial role in mitigating risk through the verification and validation of consumer information and documentation for auto loans.
Responsibilities
- Reviewing the accuracy of loan documents received digitally from automotive dealer partners across the country in comparison to the loan approval and company policies by leveraging an internal workflow platform
- Interacting with automotive dealer partners, in writing and verbally, regarding discrepancies in document detail, calculations, loan terms and approval conditions
- Accurate and timely data entry of loan details to ensure successful onboarding of the client’s loan
- Working in a face-paced environment to achieve departmental service level goals
- Providing strong customer service by answering inbound calls from dealer partners who require assistance in fulfilling loan documentation requirements or general inquiries
- Balancing attention and prioritization between new files and follow up on outstanding files
- Displaying a commitment towards teamwork and collaboration
Skills
- Strong computer and technical skills to work across multiple platforms
- Ability to multi-task in a fast-paced environment
- Proven organizational skills with attention to detail with an ability to pick out inconsistencies
- Solid interpersonal and team building skills
- Customer service skills aimed at delighting our dealer partners
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Upbeat and results-oriented team contributions
- Experience in an Auto Finance company is an asset
- Priority will be given to candidates with availability and flexibility to weekday shifts from 8:00 a. m. and 12:00 a. m. EST and/or weekend shifts from 8:00 a. m. and 8:00 p.m. EST
- To be considered for employment you will need to successfully pass a criminal background check and a validation of your work experience
Benefits
- Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days
Company Overview
We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. It was founded in undefined, and is headquartered in Toronto, Ontario, CAN, with a workforce of 201-500 employees. Its website is https://www.cancapgroup.ca.
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