Front End Pharmacy Technician -Remote (Pennsylvania)

About the position The Front End Pharmacy Technician position at Walgreens is a remote role based in Pennsylvania, responsible for entering new prescriptions, processing exceptions, and communicating with physician offices and patients. The technician also assists with back-end operations as needed, ensuring quality assurance and support for specialized pharmacy programs. Responsibilities ? Enter patient demographics and prescriptions into the data processing system. , ? Process exceptions and make contact with physician offices and patients. , ? Assist in back-end efforts such as picking, packing, and manifesting based on business needs. , ? Provide pharmacist call back and/or patient quality assurance support. , ? Load insurance plans and coordination of benefits for new patients/referrals. , ? Participate in the review/audit of test claims for new patients/referrals. , ? Handle processing of reorders and email distribution as needed. , ? Perform image indexing and AE report filing. , ? Provide primary support and expertise for specialized programs such as ETT or Pharma. Requirements ? High school diploma or GED from an accredited school. , ? Active pharmacy technician license or certification as required by state Board of Pharmacy. , ? 1 year of work experience in healthcare, specialty pharmacy, PBM, and/or call center settings. , ? Experience providing customer service to internal and external customers. Nice-to-haves ? Good verbal and written communication skills. , ? Interpersonal skills with the ability to communicate in a diplomatic and confidential manner. Benefits ? Health insurance , ? Dental insurance , ? 401k , ? Paid holidays , ? Flexible scheduling