Final Mile- Account Manager ( Remote) in Chantilly, VA

Final Mile- Account Manager ( Remote) - Hub Group - Chantilly, VA - work from home job Company: Hub Group Job description: Job Description: Responsibilities ??Manage the day-to-day responsibilities of NSD's National Accounts ??Manage a team of employees to ensure that all aspects of the accounts are being proactively serviced ??Proactively service the needs to assigned client base by building excellent working relationships at all levels ??Support the implementation, growth and ongoing maintenance of assigned accounts ??Provide timely resolution of client requests and work to provide continuous improvement on NSD performance ??Review account performance and provide interpretation and communication on performance levels for management and client meetings ??Act as subject matter experts on client specific operations procedures and practices ??Manage operational processes to ensure SLAs and key metrics are achieved ??Perform analysis of account activity and revenue growth ??Provide quality internal and external communication both written and orally regarding client expectations, requests and delivery procedures ??Exceed client expectations and sell NSD's value proposition through effective delivery of services ??Identify new sales opportunities and revenue growth potential within existing accounts ??Cultivate key client relationships and lead regular business reviews, presentations and proposals ??Act as a control to ensure accurate and timely invoicing ??Drive the development and execution of specific strategic client programs to enhance satisfaction and create value for clients Requirements ??Bachelor's degree or 3-5 years related industry experience ??Ability to create reports, business correspondence and procedures ??Effectively communicate and present information ??Ability to problem solve and deal with an array of variables in a time-sensitive environment ??High-level of written and verbal communication skills ??Ability to work independently, multi-task and be a strong self-starter ??Must have excellent teamwork skills ??Successfully manage of team of employees ??Driven by a constant focus of impeccable customer satisfaction ??Intermediate computer skills: Microsoft Office (Outlook, Excel, Word, PowerPoint, Access) and other database applications EOE M/F/D/V NOTE: This job description is not intended to be all inclusive, Employee must perform other related duties as negotiated to meet the ongoing needs of organization. About Us: Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of 'The Way Ahead' - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit . Expected salary: Location: Chantilly, VA Job date: Sat, 16 Sep 2023 03:45:23 GMT Apply for the job now!