Join the Qualfon Team: Empowering Individuals and Driving Excellence in Customer Service and Sales
Qualfon is a leading outsourcer of choice for our clients, dedicated to creating job opportunities and helping individuals pursue their total vocation. We are seeking highly motivated and skilled Call Center Sales Professionals to join our team remotely from the comfort of their homes in Idaho. As a Work from Home Call Center Sales Professional, you will play a vital role in delivering exceptional customer experiences, driving sales growth, and achieving performance targets.
About Qualfon and Our Mission
At Qualfon, our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. We value our team members and provide a supportive work environment that encourages growth, learning, and excellence.
What We Offer
As a valued member of our team, you will enjoy a range of benefits and perks, including:
- Competitive Salary: $30,139.20 - $33,862.40 per year (base + incentives)
- Incentives: Average team members earn $1,100.00 per month in addition to their hourly wages
- Comprehensive Benefits: Medical, dental, vision, and life & accident insurance for full-time employees
- Paid Time Off: 10 days of paid time off in the first year
- Paid Holidays: 6 paid holidays per year
- 401(k) Company Match: We match your contributions to help you plan for the future
- Qualfon University: Opportunities for further education and career development
- Personal and Professional Support: Free access to care coaches for support and guidance
- Flexible Scheduling: Set schedules with majority of shifts being 31-45 hours/week, with other opportunities available
Job Summary and Responsibilities
As a Work from Home Call Center Sales Professional, you will be responsible for:
- Fielding inbound calls from customers regarding mobile devices and plans
- Demonstrating features and benefits of our products and services to drive sales growth
- Meeting and exceeding sales expectations and performance targets
- Providing exceptional customer experiences and resolving customer inquiries
- Maintaining composure in challenging situations and employing a diplomatic approach to achieve effective resolution
- Multi-tasking efficiently and working in a fast-paced, high-energy environment
Requirements and Qualifications
To succeed in this role, you will need:
- Education: GED or High School Diploma required; some college preferred
- Experience: Minimum one-year previous customer service/sales experience required; prior work-at-home experience desired
- Skills: Excellent customer service and sales skills; ability to multi-task efficiently; computer knowledge in Windows-based applications; typing speed of 25 WPM with 90% accuracy
- Technical Requirements: High-speed internet via wired ethernet connection; upload speed of 5 Mbps; download speed of 16 Mbps; latency under 100ms; available cell phone or tablet for 2FA software installation
- Personal Qualities: Positive energy; ability to manage emotions; passion for meeting or exceeding performance goals
Why Join Qualfon?
At Qualfon, we offer a unique and supportive work environment that encourages growth, learning, and excellence. Our team members enjoy:
- Career Growth Opportunities: Opportunities for advancement and professional development
- Comprehensive Training: Virtual training from the comfort of your home
- Flexible Scheduling: Set schedules with majority of shifts being 31-45 hours/week, with other opportunities available
- Recognition and Rewards: Opportunities for recognition and rewards for outstanding performance
How to Apply
If you are a motivated and skilled Call Center Sales Professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please visit our website at Qualfon.com/join-us to submit your application.
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Equal Opportunity Employer
Qualfon is an equal opportunity employer committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] to discuss reasonable accommodations.
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