At arenaflex, we're committed to delivering exceptional healthcare services that put our patients at the heart of everything we do. Our purpose is to bring our heart to every moment of your health, and we're looking for talented individuals like you to join our team. As a Pharmacy Technician Data Entry, Customer Service (Overnight) at arenaflex, you'll play a vital role in ensuring the accuracy and efficiency of our medication dispensing process while providing top-notch customer service to our patients and customers.
**About arenaflex**
arenaflex is a leading healthcare company that's dedicated to providing innovative solutions to make healthcare more personal, convenient, and affordable. With a strong commitment to our Heart At Work Behaviors, we strive to create a supportive and inclusive work environment that empowers our employees to grow and thrive. Our team is passionate about delivering exceptional care to our patients and customers, and we're looking for like-minded individuals to join our ranks.
**Job Summary**
As a Pharmacy Technician Data Entry, Customer Service (Overnight) at arenaflex, you'll be responsible for performing order entry tasks, collaborating with other team members in the medication dispensing process, and providing exceptional customer service to our patients and customers. You'll work in a fast-paced, dynamic environment that requires attention to detail, strong communication skills, and a commitment to delivering high-quality care.
**Day in the Life**
As a Pharmacy Technician Data Entry, Customer Service (Overnight) at arenaflex, your day will be filled with a variety of tasks and responsibilities, including:
* Performing order entry tasks and collaborating with other team members in the medication dispensing process
* Providing exceptional customer service to our patients and customers, including responding to customer inquiries and resolving issues in a timely and professional manner
* Triaging customer service requests by department, urgency, and information/response required
* Calculating and/or verifying correct dosage based on prescriptions
* Assisting in reviewing narcotic Rx's and ensuring they are back in a timely manner
* Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
* Creating and maintaining accurate customer records
**The Team and Rewarding Benefits**
As a Pharmacy Technician Data Entry, Customer Service (Overnight) at arenaflex, you'll be part of a talented and dedicated team that's passionate about delivering exceptional care to our patients and customers. You'll work in a supportive environment that's aligned with our company's mission and values, and you'll have access to a range of benefits that will support your career growth and well-being. Some of the benefits you can expect include:
* Competitive pay and comprehensive benefits
* Paid training, tuition support, and cross-training opportunities
* FREE business, leadership, and development courses
* Employee discount programs
* Affordable back-up child and elder care
* Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+ hours per week)
* And more!
**Required Qualifications**
To be successful in this role, you'll need to have:
* Certification/licensed/registered pharmacy technician or as required by state law
* One (1) or more years of experience as a pharmacy technician or working in a call center
**Preferred Qualifications**
While not required, we're looking for candidates with:
* Prior experience in the long-term care industry
* PTCB National Certification
* Education: Verifiable High School Diploma or GED
**Skills and Competencies**
To excel in this role, you'll need to possess:
* Strong communication and interpersonal skills
* Attention to detail and accuracy
* Ability to work in a fast-paced, dynamic environment
* Strong problem-solving and analytical skills
* Ability to work independently and as part of a team
* Commitment to delivering exceptional customer service
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to supporting your career growth and development. We offer a range of training and development programs, including:
* Paid training and tuition support
* Cross-training opportunities
* FREE business, leadership, and development courses
* Mentorship and coaching programs
**Work Environment and Company Culture**
As a Pharmacy Technician Data Entry, Customer Service (Overnight) at arenaflex, you'll work in a supportive and inclusive environment that's aligned with our company's mission and values. We're committed to creating a workplace that's diverse, equitable, and inclusive, and we're looking for candidates who share our values and commitment to excellence.
**Compensation, Perks, and Benefits**
We offer a competitive salary and comprehensive benefits package, including:
* Competitive pay: $17.00 - $28.46 per hour
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement savings plan
* Employee Stock Purchase Plan
* Fully-paid term life insurance plan
* Short-term and long-term disability benefits
* Paid Time Off (PTO) or vacation pay
* Paid holidays throughout the calendar year
**Conclusion**
If you're a motivated and dedicated individual who's passionate about delivering exceptional care to our patients and customers, we want to hear from you! As a Pharmacy Technician Data Entry, Customer Service (Overnight) at arenaflex, you'll have the opportunity to work in a dynamic and supportive environment that's committed to excellence. Apply today and join our team of talented and dedicated professionals who are making a difference in the lives of our patients and customers.
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