At arenaflex, we're revolutionizing the way people consume entertainment and connect with each other. With over 236 million paid memberships in 234 countries, we're the world's leading streaming leisure provider. Our mission is to entertain, inform, and inspire our members, and we're looking for talented individuals to join our team.
As an HR Shared Services Representative at arenaflex, you'll be part of a dynamic team that's dedicated to providing exceptional customer service and support to our employees. You'll be the primary point of contact for all HR inquiries, from initial requests to fulfillment, and will work closely with our local and global teams to resolve employee issues in a timely and efficient manner.
**About arenaflex**
arenaflex is a global entertainment company that's committed to innovation, creativity, and excellence. We're a company that's passionate about storytelling, and we're always looking for new ways to engage our members and inspire our employees. Our culture is built on a foundation of trust, respect, and open communication, and we're proud to be a leader in the entertainment industry.
**Key Responsibilities**
As an HR Shared Services Representative, you'll be responsible for:
* Ensuring the accuracy of employee data through the control of employee structures and processes
* Assisting with applications that impact all employees, ensuring they run smoothly and efficiently
* Researching new tools and strategies to simplify, optimize, and automate work throughout our Talent organization
* Creating, writing, and maintaining our HR knowledge base for employees
* Assisting with analyzing, implementing, and operationalizing new employee services (from pre-employment to offboarding)
* Performing system and testing audits to ensure data accuracy, integrity, and functionality; analyzing and recording results and discrepancies
**Required Qualifications**
To be successful in this role, you'll need:
* Demonstrated experience with the Workday HCM tool
* Demonstrated skill in Mass Uploads (EIB)
* Strong project management, communication, and customer service skills
* Strong analytical skills, including intermediate to advanced skills in Excel
* Strong interest in technology and the ability to provide results in a fast-paced, high-growth environment
* Ability to problem-solve using rigorous logic and strategies to resolve complex problems
* A degree in HR, Business, IT, or a related field is preferred but not required
* Experience in Workday Data Analyst, HR, or as a HR Generalist is a plus
* Experience with Zendesk ticketing system is a plus
**Preferred Qualifications**
While not required, we're looking for candidates with:
* Experience working in a shared services environment
* Strong knowledge of HR processes and procedures
* Experience with HRIS systems and data analysis
* Strong communication and interpersonal skills
* Ability to work in a fast-paced, dynamic environment
**Skills and Competencies**
To succeed in this role, you'll need to possess:
* Excellent communication and interpersonal skills
* Strong analytical and problem-solving skills
* Ability to work in a fast-paced, dynamic environment
* Strong project management and organizational skills
* Ability to prioritize tasks and manage multiple projects simultaneously
* Strong attention to detail and accuracy
* Ability to work independently and as part of a team
* Strong customer service skills and a customer-centric mindset
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As an HR Shared Services Representative, you'll have the opportunity to:
* Develop your skills and knowledge in HR and Workday HCM
* Work with a talented team of professionals who are passionate about HR and customer service
* Participate in training and development programs to enhance your skills and knowledge
* Take on new challenges and responsibilities as you grow and develop in your career
* Enjoy a dynamic and fast-paced work environment that's always changing and evolving
**Work Environment and Company Culture**
At arenaflex, we're proud of our company culture and work environment. We're a company that values:
* Innovation and creativity
* Excellence and quality
* Collaboration and teamwork
* Open communication and transparency
* Diversity and inclusion
* Work-life balance and employee well-being
**Compensation, Perks, and Benefits**
As an HR Shared Services Representative at arenaflex, you'll enjoy a competitive compensation package that includes:
* A salary that's commensurate with your experience and qualifications
* A comprehensive benefits package that includes medical, dental, and vision insurance
* A 401(k) retirement plan with company match
* Paid time off and holidays
* Flexible work arrangements and remote work options
* Access to our employee assistance program and mental health resources
* Opportunities for professional development and career growth
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about HR and customer service, we want to hear from you! To apply for this exciting opportunity, please visit our website and submit your application. We can't wait to hear from you!
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