At arenaflex, we're a global leader in retail operations, and our team of experts is dedicated to providing exceptional customer experiences while driving business outcomes. As a key member of our economic benefits team, you'll play a pivotal role in shaping the financial well-being of our associates and providing them with the tools and resources needed to achieve their long-term financial goals.
**About the Role:**
As an Experienced Full Stack Data Entry Specialist, you'll be responsible for the daily administration of our 401(k) plan and other benefits programs. You'll work closely with our senior leadership team and external stakeholders to ensure compliance with federal, state, and local regulations, as well as internal policies and procedures. Your expertise will be essential in identifying opportunities to improve and streamline our benefits administration processes, simplifying and streamlining our approaches, and assisting our associates in effectively understanding and engaging with their financial benefits.
**Responsibilities:**
* Manage the daily administration of our 401(k) plan and other benefits programs, ensuring compliance with federal, state, and local regulations, as well as internal policies and procedures.
* Collaborate with senior leadership and external stakeholders to identify opportunities to improve and streamline benefits administration processes.
* Develop, organize, and facilitate process training to ensure compliance and effective implementation.
* Participate with internal and external stakeholders to roll out and communicate community procedures, communication materials, and resources to the team.
* Support escalated calls associated with appeals cases, writing and responding to service inquiries from customers, and developing, monitoring, and reporting outcomes to management.
* Manage third-party administrators (TPAs) by researching and benchmarking new TPAs and business partners, providing analytical support and recommendations to senior management, and reviewing and approving third-party and supplemental plan communications.
* Manage digital eligibility files and discrepancies for all benefits plans, ensuring compliance with federal, state, and local regulations and laws.
* Develop project plans and lead business customers through the project management system, determining needed changes and report requirements, ensuring adoption of changes and report requirements, and creating communication plans to announce project strategies to leadership, project team, and stakeholders.
* Demonstrate up-to-date expertise and apply it to the development, execution, and improvement of action plans, providing professional advice and guidance to others in the application of data and best practices.
* Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary strategies and practices, monitoring development and outcomes, recognizing and capitalizing on growth opportunities, and adapting to competing needs, organizational changes, and new responsibilities.
* Model compliance with company policies and procedures and support business projects, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door policy, and demonstrating and assisting others in applying these in executing business strategies and practices.
**Requirements:**
* Familiarity with balancing multiple tasks concurrently and the agility to re-prioritize tasks as required.
* Project management experience, including data analysis, market research, and benefits program design.
* Adaptability, curiosity, and a willingness to improve applications, procedures, and outcomes.
* Excellent listening skills, critical thinking abilities, and articulate communication skills.
* Strong analytical skills, some knowledge of statistical analysis, and comfort working with large data sets.
* Knowledge of 401(k) plans or other retirement plans.
**What We Offer:**
* Competitive salary and performance-based incentive awards.
* Comprehensive benefits package, including medical, vision, and dental coverage.
* Retirement plans, including a company match.
* Paid time off, including vacation days, holidays, and sick leave.
* Training assistance and career development opportunities.
* Flexible work arrangements, including remote work options.
* A dynamic and inclusive work environment with opportunities for growth and development.
**Why Join arenaflex?**
* arenaflex is a global leader in retail operations, with a diverse range of stores, e-commerce platforms, and international presence.
* We offer a comprehensive benefits package, including competitive pay, performance-based incentives, and opportunities for career growth and development.
* Our team is dedicated to providing exceptional customer experiences while driving business outcomes.
* We promote diversity and inclusion within our workforce and have initiatives focused on fostering an inclusive culture.
* We encourage our employees to get involved in community service and philanthropic activities.
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for benefits administration and compliance, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your relevant experience and qualifications.
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