About Us
At Disney's Coronado Springs Resort, we are a dynamic team of professionals dedicated to delivering exceptional experiences for our guests. As a leading hospitality provider, we strive to create an environment that is both welcoming and inclusive, where every individual is celebrated for their unique strengths and differences. Our team is passionate about delivering world-class service, and we are committed to fostering a culture of excellence, innovation, and growth.
Job Overview
We are seeking an experienced Event Technician, Audio Visual to join our team on a seasonal full-time basis. As a key member of our events team, you will be responsible for the setup and operation of basic and small-scale audiovisual systems in a hospitality environment, ensuring complete customer satisfaction. This is a fantastic opportunity to join a dynamic team and contribute to delivering unforgettable experiences for our guests.
Key Job Responsibilities
- Equipment Operation: Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment.
- Customer Service: Strive to exceed the expectations and needs of internal and external customers, maintaining a positive relationship with all clients through effective communication.
- Technical Ability: Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software issues.
- Systems Knowledge: Understand company processes, follow procedures, and complete systems entry and paperwork accurately, utilizing equipment sheets to determine the equipment scheduled for setup and strike.
Job Qualifications
To be successful in this role, you will need to possess the following qualifications:
- Education: High School Diploma required; Associate's degree is preferred.
- Technical Certification: Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days.
- Experience: 1 year of customer service or hospitality experience is preferred; 1 year of audiovisual experience or equivalent in an educational environment is preferred.
- Physical Requirements: Must be able to lift 50 lbs and meet the specified physical criteria to effectively execute essential job functions.
Competencies
We are looking for individuals who embody the following competencies:
- Deliver World Class Service: Hospitality, Ownership
- Do The Right Thing: Instills Trust, Safety Conscious
- Drive Results: Action Oriented
- See The Big Picture: Tech Savvy
- Value People: Communicates Effectively
Work Environment
As an Event Technician, Audio Visual, you will work in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand, and/or dust. The working conditions will vary between moderately quiet to noisy volumes, and you may be asked to work in multiple hotel locations. You will use high-end audiovisual equipment and electrical components and will be exposed to heights via lifts and ladders.
Career Growth Opportunities and Learning Benefits
We are committed to providing opportunities for growth and development, and as an Event Technician, Audio Visual, you will have access to:
- Technical Training: Opportunities to develop your technical skills and knowledge through training programs and workshops.
- Professional Development: Support for attending industry events and conferences to stay up-to-date with the latest trends and best practices.
- Mentorship: Access to experienced professionals who can provide guidance and support in your career development.
Compensation, Perks, and Benefits
We offer a competitive salary and a range of benefits, including:
- Competitive Salary: Based on qualifications and experience.
- Benefits Package: Comprehensive health, dental, and vision insurance, as well as 401(k) matching.
- Perks: Discounts on hotel stays, dining, and merchandise, as well as access to exclusive events and experiences.
How to Apply
If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we look forward to hearing from you.
Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
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