Are you a highly motivated and technically skilled individual with a passion for digital marketing, customer support, and general administration? Do you have excellent written English and a keen eye for detail? Look no further! arenaflex, a fast-growing digital marketing company based in London, is seeking a talented and versatile professional to join our dynamic team as a Digital Marketing Manager / Customer Support / General Virtual Assistant to our CEO.
**About arenaflex**
arenaflex is a leading digital marketing company that specializes in providing innovative solutions to businesses across various industries. Our team is comprised of talented individuals who share a passion for digital marketing, customer support, and general administration. We are committed to delivering exceptional results and building long-term relationships with our clients. Our company culture is built on the principles of respect, loyalty, and teamwork, and we are looking for like-minded individuals to join our team.
**Job Summary**
As a Digital Marketing Manager / Customer Support / General Virtual Assistant to our CEO, you will be responsible for overseeing and managing multiple projects, performing tasks, and coordinating tasks of others with a particular focus on Facebook Ads. You will need to have excellent written English, be detail-oriented, and a quick learner. You will need to be able to work autonomously and be self-directed. You must be willing to work Monday to Friday, 9am-5pm (London time), with flexibility to start or finish a couple of hours early or later if needed.
**Key Responsibilities**
* Manage and oversee multiple projects, including Facebook Ads, Google Ads, and other digital marketing campaigns
* Coordinate tasks with other team members and stakeholders to ensure timely completion of projects
* Communicate directly with clients through our Basecamp project management system
* Provide exceptional customer support and respond to customer queries in a timely and professional manner
* Assist the CEO with general administration tasks, including data entry, email management, and other tasks as needed
* Develop and implement effective strategies for Facebook Ads and Google Ads campaigns
* Analyze campaign performance and provide recommendations for improvement
* Collaborate with the marketing team to develop and implement marketing campaigns across various channels
* Stay up-to-date with the latest digital marketing trends and best practices
**Essential Requirements**
* Based in the Philippines
* Excellent written English, with the ability to communicate effectively with clients and team members
* Facebook Ads experience, with knowledge of or previous management of Facebook ad campaigns
* Google Ads experience, with knowledge of or previous management of Google Adword and Shopping campaigns (Google Certification is a plus)
* Proven experience working with an English-speaking employer or clients
* Excellent organizational skills, with the ability to work independently and ask for help when needed
* Fast computer and high-speed internet with reliable power
* Graphic design skills on Canva or similar platforms
* Ability to work in a fast-paced environment and adapt to changing priorities
**Preferred Qualifications**
* Knowledge of or previous management of video editing, copywriting, website creation, social media management, online lead generation and follow-up, and product research
* Experience with project management tools, such as Basecamp and Hubstaff
* Familiarity with digital marketing software, such as Google Analytics and Facebook Pixel
**Percentage Breakdown of Tasks**
* FB Ads Setup and strategy (45%)
* Google Ads Setup and Optimization (10%)
* Responding to Customer Queries via Basecamp across all projects (10%)
* Graphic design (10%)
* General Admin (10%)
* Report Preparation (5%)
* SEO Blogs proofreading and editing (5%)
* Lead Generation and Follow Up (5%)
**Perks**
* Fun and flexible work environment, with the opportunity to work on multiple projects across several different teams
* Highly competitive salary based on experience, plus a quarterly revenue share-based bonus
* 13th Month Bonus
* Additional Performance-Based Bonus
* Opportunity to learn new skills across several different areas of digital marketing, with access to screen-recorded trainings
* Unlimited access to the tools you need to succeed
* Grow with this entrepreneurial company and build out the marketing team
* We are very loyal to our employees and treat them with respect at all times
**How to Apply**
To apply for this exciting opportunity, please fill out the form linked below. Note that compliance with instructions on how to apply is part of the assessment. We look forward to reviewing your application and filling this position with the right person as soon as possible.
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