Welcome to arenaflex
Imagine a career where you can thrive in the comfort of your own home, surrounded by the flexibility and convenience that comes with remote work. At arenaflex, we're committed to providing our team members with the tools, training, and support they need to succeed in their roles. As a leader in the industry, we're dedicated to delivering exceptional customer experiences and driving business growth through innovative solutions. If you're passionate about customer service, sales, and working in a dynamic environment, we invite you to join our team as a Customer Service Sales Representative – Fully Remote.
Job Overview
In this exciting role, you'll have the opportunity to work from the comfort of your own home, contacting existing customers on behalf of arenaflex to upgrade or resubscribe their services. You'll utilize state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives. As a key member of our team, you'll be responsible for building relationships, overcoming prospect objections, and adhering to standard contact procedures. If you're a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this fantastic opportunity.
Key Responsibilities
- Contact existing customers on behalf of arenaflex to upgrade or resubscribe their services
- Utilize state-of-the-art technology and client relationship management systems to deliver sales results that meet client performance objectives
- Deliver productivity results (contacts/hour, sales per hour, accuracy) that meet client performance objectives
- Adhere to standard contact procedures and attempt to build relationships, build support for client products and services, and overcome prospect objections
- Adhere to operational processes, PCI compliance, client standards, and program standards
Requirements
To be successful in this role, you'll need to possess the following skills and qualifications:
- Must be a resident of North Carolina
- Private and secure workspace at home free from background noise or distractions
- Sales, Call Center, Upselling, Retail Sales, or Customer Service Experience are highly preferred
- Professional vocabulary and excellent communication skills both oral and written
- Assertive, quick thinking, and excellent schedule adherence and attendance
- Prior work-from-home call center experience is a plus
- Good computer skills and ability to provide your own computer or laptop
Technical Requirements
To ensure you have the necessary tools to succeed in this role, you'll need to meet the following technical requirements:
- Internet Connection - Direct wired connection: Minimum of 25 Mbps download and 10mbps upload of DSL, Fiber Optic, or Cable (no dial-up, satellite, and mobile broadband connections)
- Windows 10 Desktop or laptop current on all security updates
- High-quality noise-canceling wired USB headset
- Dual Screen Set-up – a separate 19” monitor with 1280×1024 minimum resolution (this does not include monitors associated with an All-In-One (AIO) unit)
- Webcam
- Free space – 5 GB
- Processor speed – Dual Core @3 GHz or better OR Quad Core @2GHz or better
- RAM Required – 8 GB
- Anti-Virus – Full versions of Windows Defender or Essentials
What We Offer
At arenaflex, we're committed to providing our team members with a comprehensive compensation package and benefits program. As a Customer Service Sales Representative – Fully Remote, you can expect:
- Competitive hourly wages and up to an additional $736 per month commission opportunities
- Two base hourly pay raises during the first year of employment
- Limited Full-Time Opportunities Available
- 100% Paid Virtual Training. No on-site Training is needed!
- Advancement opportunities in virtual leadership, training, quality, and workforce management roles
- No Cold Calling
- 401k Plan
- Medical, Dental, and Vision Insurance after only 90 days for Full Time
- Free Satellite Radio service perks
- $22 monthly internet stipend for those who qualify
Career Growth and Development
At arenaflex, we're dedicated to helping our team members grow and develop in their careers. As a Customer Service Sales Representative – Fully Remote, you'll have access to:
- Ongoing training and development programs to enhance your skills and knowledge
- Opportunities for advancement in virtual leadership, training, quality, and workforce management roles
- A supportive and collaborative work environment that encourages innovation and creativity
Work Environment and Company Culture
At arenaflex, we're proud of our dynamic and inclusive work environment. As a remote team member, you'll be part of a community that values flexibility, work-life balance, and open communication. Our company culture is built on the principles of:
- Respect and empathy for our customers and team members
- A commitment to delivering exceptional customer experiences
- A passion for innovation and continuous improvement
- A supportive and collaborative work environment that encourages growth and development
How to Apply
If you're a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role. We look forward to hearing from you and exploring how you can contribute to the success of arenaflex.
Conclusion
Join arenaflex as a Customer Service Sales Representative – Fully Remote and take the first step towards a rewarding and challenging career. With our comprehensive compensation package, ongoing training and development programs, and dynamic work environment, you'll have everything you need to succeed and grow in your role. Don't miss out on this fantastic opportunity – apply today and start your journey with arenaflex!
Apply Now