arenaflex has been at the forefront of providing innovative security solutions since 1874, making it the #1 smart home security provider in the U.S. Our mission is clear: we help save lives for a living. With a strong commitment to continuous innovation, advanced technology, and strategic partnerships, we deliver products and services that protect life and valuables, whether at home, business, or on the go. As a leader in electronic security, interactive home and business automation, and monitoring services, we are dedicated to making a real impact in the lives of our customers every day.
At arenaflex, it's more than a job – it's a noble purpose that defines us. We are a team of everyday heroes, united under one mission: to help save lives for a living. Our employees are passionate, committed, driven, and ambitious, using and developing their talents for good at work, home, and in their communities. By joining our team, you will be part of a company that values diversity, inclusivity, and equal employment opportunities. We celebrate the unique backgrounds, perspectives, and skills that each employee brings, and we strive to ensure every individual feels valued and supported.
We are seeking an experienced Customer Service Monitoring Representative to join our team in a remote work-from-home position. As an Alarm Monitoring Representative, you will play a pivotal role in our noble purpose, monitoring and dispatching proper authorities for residential and small business alarms, as well as contacting responsible parties. This position requires you to live within 1 hour of our Wichita, KS contact center, located at 800 East Waterman, Wichita, KS 67202, due to licensing requirements.
At arenaflex, we are committed to supporting the growth and development of our employees. When you commit to us, we commit to you. Our comprehensive benefits package includes:
To be successful in this role, you should have:
The pay for this role is $17.50 per hour base, with opportunities for growth and advancement. We offer employees access to healthcare benefits, a 401(k) plan, and company match, as well as short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off. Employees accrue up to 120 hours in their first year, with an increasing accrual rate after the first year. We also offer 6 paid holidays to ensure you have time to relax and recharge.
At arenaflex, we are committed to supporting the ongoing growth and development of our employees. We offer a range of career growth opportunities, including training and development programs, mentorship, and coaching. Our goal is to help you achieve your professional goals and advance in your career, while making a meaningful impact in the lives of our customers.
Our work environment is casual, yet energetic and engaging, with a focus on collaboration, creativity, and innovation. We value diversity, inclusivity, and equal employment opportunities, and we strive to ensure every employee feels valued and supported. Our company culture is built on a foundation of respect, trust, and open communication, with a strong emphasis on teamwork and camaraderie.
If you are a motivated and dedicated individual with a passion for customer service and a desire to make a real impact, we encourage you to apply for this exciting opportunity. As a Customer Service Monitoring Representative at arenaflex, you will be part of a team that is dedicated to helping save lives and making a difference in the lives of our customers. Join our team today and put purpose behind your paycheck.
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