Join the Future of Clinical Development with ICON plc
At ICON plc, we're not just a company; we're a community of innovators and pioneers in the healthcare intelligence and clinical research sector. We're committed to fostering an inclusive environment that drives excellence and shapes the future of clinical development. As a world-leading organization, we're now seeking an ambitious and detail-oriented individual to join our team as an Entry-Level Patient Recruitment Associate. This is your chance to be part of a dynamic team that's making a difference in the lives of patients worldwide.
About the Role
We're offering a contract position for 6 months, with the flexibility of working remotely from the USA. As a Patient Recruitment Associate, you will play a crucial role in supporting the growth and success of Accellacare, our organization dedicated to clinical research. Your primary responsibility will be to encourage patients to participate in clinical research studies, ensuring the advancement of medical science and the development of new treatments.
Key Responsibilities
- Screen potential study participants according to protocol inclusion and exclusion criteria by asking study-specific questions.
- Review, enter, and edit patient information into clinical trial management software, ensuring data accuracy and up-to-dateness.
- Book patients into site schedulers, maintaining accurate and current entries.
- Read and understand the purpose and inclusion/exclusion criteria for each protocol, staying updated on clinical trials and neighboring locations.
- Respond to all leads within a 24-hour time period, providing timely follow-up and exceptional patient experience.
- Identify appropriate study opportunities for interested volunteers based on your knowledge of clinical trials.
- Problem-solve and create contingency plans to optimize enrollment, demonstrating proactive and flexible thinking.
- Effectively communicate the importance of research participation to volunteers, building positive rapport and ensuring consistent follow-up.
- Strive to meet personal and team targets, contributing to the overall success of the team.
- Work in strict confidentiality across all forms of communication, maintaining high-quality and accurate work.
- Organize your workload to ensure effective delivery of delegated tasks and projects, demonstrating self-motivation and IT literacy.
Essential Qualifications and Skills
To succeed in this role, you will need:
- Excellent communication - written and verbal skills, with the ability to effectively engage with patients and stakeholders.
- Experience in marketing or sales, which will be considered an asset, though not mandatory.
- The ability to think creatively for out-of-the-box ideas on marketing and research promotion.
- Excellent interpersonal skills and telephone manner, providing an exceptional patient experience.
- Pro-active, flexible, and able to multi-task, with good organizational skills and attention to detail.
- The ability to work under pressure and tight deadlines, maintaining a high level of productivity.
- Self-motivation and a business curiosity that encompasses ICON's values.
- IT literacy and a basic understanding of medical terminology, though not essential, would be beneficial.
What We Offer
At ICON plc, we believe in rewarding high performance and nurturing talent. In addition to a competitive salary, we offer a range of benefits designed to enhance your well-being and work-life balance. These include:
- Various annual leave entitlements, allowing you to recharge and spend time with loved ones.
- A range of health insurance offerings tailored to you and your family's needs.
- Competitive retirement planning options to help you maximize your savings and plan for the future.
- Access to our Global Employee Assistance Programme, TELUS Health, providing 24-hour support for you and your family's well-being.
- Life assurance and flexible, country-specific optional benefits, such as childcare vouchers, bike purchase schemes, and discounted gym memberships.
Our Culture and Values
At ICON, diversity, inclusion, and belonging are at the heart of our culture and values. We pride ourselves on being an inclusive organization that welcomes individuals from all backgrounds. Our diverse workforce is our strength, driving innovation and helping us better serve our people, patients, customers, and communities. We're committed to providing an environment free of discrimination and harassment, where everyone has the opportunity to thrive.
Career Growth and Development
Joining ICON plc as an Entry-Level Patient Recruitment Associate is not just about the role; it's about embarking on a career journey with a world-leading organization. We offer opportunities for growth and development, helping you to build a successful and fulfilling career in clinical research. Whether you're just starting out or looking to advance your career, we're committed to supporting your professional aspirations.
How to Apply
If you're passionate about making a difference in clinical research and are looking for a challenging and rewarding role, we want to hear from you. Don't worry if you don't meet every single requirement listed - we believe in giving talented individuals the opportunity to shine. Apply now and take the first step towards a rewarding career with ICON plc.
At ICON, we're dedicated to creating a better future for clinical development. Join us on this exciting journey and help shape the future of healthcare.
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