Description: ? Provide outstanding customer support through various channels. ? Assist customers with inquiries regarding products and services, ensuring accurate information is communicated. ? Handle customer complaints and resolve issues in a timely manner while maintaining professionalism. ? Perform data entry tasks to update customer records and track interactions in our database. ? Maintain knowledge of company policies, procedures, and product offerings to effectively assist customers. ? Demonstrate excellent etiquette while communicating with customers to create a positive experience. ? Collaborate with team members to improve processes and enhance overall customer satisfaction. Requirements: ? Previous experience in customer service or call center environment is preferred. ? Proficiency in English, both written and verbal, is essential for effective communication. ? Strong office skills including data entry and familiarity with computer systems. ? Ability to type efficiently while managing multiple tasks simultaneously. ? Excellent interpersonal skills with the ability to communicate clearly and empathetically with customers. ? A proactive attitude towards problem-solving and the ability to work independently as well as part of a team. Benefits: