We're hiring Engagement Moderators- For Discord at Arise Gaming! - Mandatory strong good communication skills - both written and spoken English... - Engagement Moderation experience that includes moderating platforms such as Discord, TikTok, YouTube etc.. - Minimum 1 year experience as a moderator - Reactive moderation experience - Should understand the content guidelines and identify content that needs to be flagged or escalated further About the role: ? Monitor user-generated content, including text, images, videos, and audio, within the gaming platform to identify and address any violations of community guidelines and terms of service. ? Review and moderate user-generated content submissions in a timely and consistent manner, maintaining a high level of accuracy and attention to detail. ? Enforce and apply established moderation policies and guidelines to ensure a safe and respectful gaming environment. ? Escalate complex or high-risk moderation cases to the appropriate team members or management, as necessary. ? Provide regular reports and insights on moderation activities, including trends, emerging issues, and potential improvements to moderation processes. ? Contribute to the development and enhancement of moderation policies, procedures, and guidelines based on user feedback, industry standards, and regulatory requirements. ? Maintain a positive and professional attitude while engaging with users, ensuring their concerns are handled with empathy and respect. ? Previous experience in content moderation, community management, or a similar role within the gaming industry is highly desirable. ? Excellent written and verbal communication skills in English and Spanish, with the ability to convey complex concepts clearly and concisely. ? Proficient in using content moderation tools and platforms, with the ability to quickly learn new software and systems. ? Exceptional attention to detail and the ability to maintain consistency and accuracy while reviewing large volumes of content. ? Strong analytical and problem-solving skills, with the ability to make sound judgments and decisions in fast-paced environments. ? Familiarity with legal and regulatory considerations related to online content moderation is a plus. If interested please share your profile on workappviv@gmail.com and continue to apply here. Employment Type: CONTRACTOR