(Live Chat Remote Jobs) Teleperformance Remote Jobs Customer Specialist ? Work from Home

Join our dynamic team at Teleperformance and embark on a rewarding career as a Customer Specialist working from the comfort of your home. As a key member of our remote workforce, you will play a crucial role in providing exceptional customer service through live chat interactions. If you thrive in a fast-paced environment, excel in communication, and are passionate about delivering top-notch... customer experiences, this opportunity is perfect for you. Key Responsibilities: ? Live Chat Support: Engage with customers in real-time through live chat channels, addressing inquiries, resolving issues, and ensuring a positive customer experience. ? Product Knowledge: Acquire in-depth knowledge of our products and services to provide accurate and relevant information to customers. ? Problem Resolution: Effectively troubleshoot customer concerns, providing efficient and satisfactory resolutions while maintaining a professional demeanor. ? Customer Relationship Management: Build and maintain strong customer relationships by understanding their needs and fostering a customer-centric approach. ? Documentation: Keep detailed and accurate records of customer interactions, feedback, and resolutions to contribute to continuous improvement. What You Will Do: ? Collaborate with a virtual team to deliver outstanding customer service through live chat channels. ? Embrace and adapt to new technologies and tools for efficient communication and issue resolution. ? Continuously enhance your product knowledge to stay informed about updates and changes. ? Contribute to a positive team environment by sharing insights and best practices. Requirements: ? High school diploma or equivalent. ? Proven customer service experience. ? Excellent written communication skills. ? Proficient in multitasking and managing time effectively. ? Comfortable working in a remote environment. ? Familiarity with live chat software and customer support platforms is a plus. If you are passionate about customer service, enjoy working in a remote setting, and want to be part of a global team committed to excellence, apply now and take the next step in your career with Teleperformance