Immediate Customer Service Representative Needed Exciting Job Opportunity with Room for Advancement - Full Training Provided Shift: Monday - Friday, flexible between 8 AM - 6 PM (8-hour shift) + must be able to work every other Saturday. Overtime is available and will be paid at time and a half! Pay Rate: $18/hr Overtime Rate: $27/hr Location: On-site in Norwalk, CT or Milford, CT Qualifications: ? Minimum of 2 years of office or customer service experience ? Proficiency in managing inbound phone calls ? Microsoft Office proficiency ? Self-starter with excellent communication skills Responsibilities: As a Customer Service Representative, you will be responsible for managing a high volume of both inbound and outbound calls from potential customers. Your primary duties will include: ? Handling inbound and outbound calls to engage with potential customers ? Promoting and upselling services and products to drive business growth ? Providing detailed information about our services and educating customers on how our offerings stand out from competitors ? Closing sales by processing credit card payments over the phone ? Accurately entering customer information into our database ?