Customer Service Representative - Hobby Lobby - Freshers Welcome! $27/Hour - Full-Time Opportunity in Oklahoma City

Join the Hobby Lobby Team as a Customer Service Representative

At Hobby Lobby, we're passionate about providing an exceptional customer experience and creating a positive impact on the communities we serve. As a leading arts and crafts retailer, we're committed to helping our customers bring their creative ideas to life. If you're a motivated and customer-focused individual looking for a rewarding career opportunity, we invite you to join our team as a Customer Service Representative.

About Us

Hobby Lobby is a privately held company founded on strong values and a commitment to excellence. Our company culture is built on a foundation of respect, integrity, and a passion for serving others. We're proud to be a faith-based organization that prioritizes the well-being of our employees and the communities we serve.

Job Summary

We're seeking a talented and driven Customer Service Representative to join our team in Oklahoma City, Oklahoma. As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional service and support via phone, email, and other channels. If you're a quick learner, a team player, and a customer advocate, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Provide high-quality customer service through email and incoming calls, responding promptly and professionally to customer inquiries and concerns.
• Demonstrate excellent telephone etiquette and be reasonable via telephone, ensuring a positive customer experience.
• Communicate effectively via email, crafting clear, concise, and detailed messages that meet customer needs.
• Handle individual customer situations to resolution, providing timely and effective solutions to customer concerns.
• Enter data into various computer applications to track incoming requests and maintain accurate records.
• Participate in other office projects as assigned, demonstrating flexibility and a willingness to support the team.
• Maintain a positive, empathetic, and professional demeanor towards customers at all times, ensuring a consistently high level of service.

Requirements and Qualifications

Essential Qualifications

• Bachelor's degree from an accredited institution.
• Experience with Microsoft Office, including Excel, Word, and Outlook.
• Strong attention to detail, with the ability to provide written communication that is free from spelling, grammar, and punctuation errors.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with others.
• Self-motivated and able to work without direct supervision.
• Ability to multitask, apply critical thinking skills, and maintain accurate data.
• Proficient in a fast-paced environment, with the ability to prioritize tasks and manage multiple customer needs.

Preferred Qualifications

• Previous customer service experience, particularly in a retail or arts and crafts environment.
• Strong organizational skills, with the ability to stay on top of multiple customer needs and conduct follow-up meetings on time.
• Experience working in a faith-based or values-driven organization.

What We Offer

At Hobby Lobby, we're committed to providing a comprehensive benefits package that supports the well-being of our employees. Some of the benefits you can expect include:

• Competitive wages, with a starting rate of $27 per hour.
• Medical, dental, and vision benefits.
• 401(k) program with company match.
• Paid vacation time.
• Personal Paid Time Off (PPTO).
• Employee discount.
• Life insurance and long-term disability insurance (LTD).
• Flexible spending account.
• Holiday pay.
• Access to "The Facility at Hobby Lobby," including an on-site pharmacy.
• Chaplain services available on-site.

Career Growth and Development

At Hobby Lobby, we're committed to helping our employees grow and develop in their careers. As a Customer Service Representative, you'll have opportunities to develop your skills and advance in your career, with potential opportunities for professional growth and leadership development.

Our Work Environment

Our Oklahoma City office is a dynamic and fast-paced environment that values teamwork, collaboration, and customer satisfaction. We're a faith-based organization that prioritizes the well-being of our employees and the communities we serve. If you're looking for a work environment that is supportive, inclusive, and values-driven, we encourage you to apply.

Why Join Hobby Lobby?

If you're a motivated and customer-focused individual looking for a rewarding career opportunity, we invite you to join our team as a Customer Service Representative. With a competitive salary, comprehensive benefits package, and opportunities for career growth and development, we offer a compelling proposition for job seekers. If you're passionate about delivering exceptional customer service and want to be part of a team that makes a positive impact, apply today!

Don't miss this exciting opportunity to join the Hobby Lobby team! Apply now and take the first step towards a rewarding career in customer service.

Apply Now