Customer Service Representative - Debit Card - Part Time

Remote, USA Full-time Posted 2025-07-05
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Description: ? Manage large amounts of inbound calls in a timely manner ? Follow communication 'scripts' when handling different topics ? Identify customers' needs, clarify information, research and provide solutions and/or alternatives ? Access company and client resources provided to accurately handle the call ? Seize opportunities to upsell products when they arise ? Skillfully change from one task to another without loss of efficiency or composure ? Be available at your desk, maintaining punctuality and attendance at all scheduled times ? Remain positive and professional in all customer interactions ? Flexibility to cross train as requested Requirements: ? Previous 1 year customer service or customer support experience preferred ? Previous 1 year call center or office background experience a plus ? Basic computer skills ? Quick learner and able to work independently ? Type 35 words per minute accurately ? Strong phone and verbal communication skills along with active listening ? Must be 18 years of age ? A background check applicable with state and federal laws will be required Benefits: ? Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds) ? Paid Training - typically 3 days in length from 9:00am-6:00pm (EST)

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