MUST BE LOCAL/NEAR WILMINGTON, DE Job Description... ? Will receive inbound calls from members regarding home healthcare and benefits ? This is a call center / customer service type position ? Will receive about 30-40 calls per day ? 2+ years of experience required in a call center, doctors office, or customer service related position ? Must have good computer skills (almost 95% of work will be on the computer) ? Must be familiar with MS Office (Outlook, Excel, Word) ? Computer savvy ? Excellent communication both verbal and written ? Must have excellent customer service skills ? Must be comfortable answering phone calls ? Must be able to work well with others ? Must be polite ? Will work closely with Case Managers and Nurses ? Experience with medical terminology Job Type: Contract Pay: From $17.00 per hour Expected hours: 40 per week Benefits: ? Work from home Shift: ? 8 hour shift Experience: ? Inbound/Outbound Calls: 1 year (Required) ? Call center: 1 year (Required) ? Medical terminology: 1 year (Required) Location: ? Wilmington, DE (Required) Work Location: Remote