At NexRep, we?re passionate about creating opportunities that allow individuals to work remotely while delivering outstanding customer experiences. We believe in empowering our team members to thrive both personally and professionally in a flexible, supportive environment. Position Overview: We are seeking enthusiastic and customer-focused individuals to join our team as Part-Time Remote Customer Service Representatives. In this role, you'll interact with customers via phone, email, or chat, ensuring their questions are answered and their concerns are resolved in a timely and professional manner. What You'll Do: ? Provide exceptional customer service by addressing inquiries and resolving issues with empathy and efficiency. ? Use company systems to access customer information, log interactions, and ensure accuracy in all communications. ? Troubleshoot basic issues and escalate complex concerns to the appropriate team when necessary. ? Maintain a positive and professional demeanor while upholding NexRep's standards of service excellence. ? Adhere to scheduled hours with flexibility to accommodate changing business needs. What We're Looking For: ? Excellent communication skills, both verbal and written. ? Strong problem-solving abilities and a customer-first mindset. ? Ability to navigate multiple software platforms while assisting customers. ? Self-motivation, reliability, and the ability to work independently in a remote environment. ? Previous customer service experience is preferred but not required. Requirements: ? A reliable high-speed internet connection and a quiet, dedicated workspace. ? Availability to work part-time hours, including evenings and weekends as needed. ? Must be authorized to work in the United States. What We Offer: ? Competitive hourly pay. ? Flexible scheduling to fit your lifestyle. ? The opportunity to work from the comfort of your home. ? A supportive and inclusive work culture that values your contributions. How to Apply: Ready to join the NexRep team? Click [here] to submit your application and take the first step toward a rewarding remote career with us!