Customer Service & Logistics Data Analyst Year-Round Intern

Remote, USA Full-time Posted 2025-07-05
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About the position The CS&L (Customer Service & Logistics) Data Analyst Intern is responsible for developing and managing data sets for analytical projects. This role requires attention to detail, an understanding of data analysis tools, problem-solving skills, and an analytical mindset. The intern will support the CS&L team with data requests, creation of curated data sets, and use analytical tools to answer business questions and provide visibility to data. Responsibilities ? Use SQL to pull and aggregate data for CS&L projects, validating using SAP and other analytical tools as required. , ? Conduct data cleaning, data merging, data architecture review, and data quality control, while creating documentation for each data request. , ? Help develop reports, analyses, and visualizations. , ? Train and incorporate feedback from end-users on new reports and dashboards. , ? Work with different members of the CS&L team on reporting and automating analytical needs. , ? Work cross functionally with different teams on data sets, inputs, and outputs. Requirements ? Minimum 3 upper level college classes in data analytics including data analysis and forecasting, data mining and predictive analytics, system analysis and design and data visualization in business or similarly related classes. , ? Experience working in databases like Snowflake, Big Query, etc. , ? Experience in SQL programming: ability to read/write complex SQL queries to analyze data, investigate systemic defects and validate data quality. , ? Working knowledge of data modeling, data warehousing, and ability to access relational and multidimensional databases. , ? Strong desire to serve the customer, identify and resolve needs and follow up when necessary. , ? Ability to leverage knowledge of numerous data sources (including SAP, external data, and existing internal reports). , ? Excellent written and verbal communication skills and interpersonal skills. , ? Ability to learn and work in a changing environment with minimal supervision. , ? Demonstrated analytical, organizational skills, critical thinking, and attention to detail. , ? A strong willingness to learn and adapt to new priorities as they come. , ? Familiar with how to access, input and analyze data in SAP. , ? Proficiency with planning systems and Google and Microsoft Office products, to include Excel, Google Sheets, Google presentations, etc. Nice-to-haves ? Familiarity with data visualization tools , ? Experience with project management tools Benefits ? Salary Range $22.50 - $30.00 USD , ? Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans , ? 401(k) plan with company matching contributions , ? Minimum of 15 days of vacation/PTO leave annually , ? Minimum of 13 paid/floating holidays annually , ? Minimum of 40 hours of paid sick leave annually , ? Up to eight weeks of paid parental leave and 12 weeks of unpaid leave.

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