Description: ? Help protect brands from harmful content on various social media platforms ? Promote a positive community for the brands by issuing responses and removing negative brand sentiments ? Use our online platform to monitor content ? Maintain constant communication with your shift manager to resolve any issues or questions ? Rapidly identify any online communication, whether it?s a plain text or a meme and stay up to date with the latest social media trends/lingo ? Ensure the safety of the online community, and that the policies and guidelines are being followed accordingly ? Understand brand policies and guidelines, in order to effectively analyze information and be able to make the correct decisions in moderating each content in a timely manner ? Work with various brands from different industries to detect, review and monitor all kinds of content Requirements: ? A High School Diploma or equivalent ? A personal PC/laptop with a working webcam ? General knowledge and... interest in various social media platforms (Facebook, Instagram, LinkedIn, Discord, etc) ? A good working home environment with a stable internet connection ? Must have experience in content moderation, customer service (non-voice), or social media/community management ? Any form of experience in social media and marketing is a plus! ? The ability to work an 8-hour shift, on a rotating schedule, and be flexible to work on weekends. ? Excellent communication skills in English, both written and oral. ? Additional languages are a PLUS! Benefits: ? 100% Remote position ? Healthcare reimbursement ? Continuous learning experience & career growth opportunities ? Offers competitive compensation based on location market rates ? A great opportunity to work with some of the world?s coolest and most innovative brands ? A welcoming environment where even your feedback and suggestions are all being taken into consideration ? Enjoy working in a diverse & global team environment - BrickBrands team members come from different backgrounds