Overview We are seeking a Customer Support Representative to join our team. The ideal candidate will have a passion for providing exceptional customer service and resolving inquiries in a timely manner. Duties ? Communicate with customers via phone, email, and chat to provide assistance and resolve issues ? Analyze customer needs and offer solutions or additional products/services ? Perform data entry tasks accurately and efficiently ? Handle cash transactions following company procedures ? Utilize computerized systems to access and update customer information ? Maintain a high level of phone etiquette when interacting with customers ? Multilingual abilities are a plus for assisting a diverse customer base Experience ? Prior experience in customer support or related fields is preferred ? Strong client services skills with the ability to effectively communicate with customers ? Proficiency in using computer systems for data entry and customer support tasks Job Types: Full-time, Part-time Pay: $18.25 - $19.40 per hour Benefits: ? 401(k) ? Dental insurance ? Flexible schedule ? Health insurance ? Paid time off ? Vision insurance ? Work from home Shift: ? 8 hour shift ? Day shift ? Evening shift ? Morning shift ? Night shift ? Overnight shift ? Rotating shift ? Split shift Work Location: Remote