Description: ??Ideal for curious individuals who love to learn! ??You will work as a Billing Support Advisor and provide technical support after 45-60 days. ??Support customers with their billing, account, and technical issues. ??Ensure call resolution in a timely manner with excellent communication skills. ??Ability to maintain high standards of quality and customer satisfaction required. ??Must be able to commit to 100% attendance for five weeks of paid training. ??A variety of schedules available including at least one weekend day, mostly Mid and Evening shifts. Requirements: ??Be at least 18 years or older ??Have a High School Diploma, or equivalent ??Be able to successfully pass a criminal background check ??Have at least six months of customer service experience ??Have high speed internet access meeting the following speeds: download = ??0, upload ??, Ping ms <175 (no Wi-Fi or satellite internet, you must have ethernet connections) ??Preferably, have previous Contact Center and/or work from home experience ??Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred ??Have a workspace that can only be accessed by you during your work hours ??Be able to work independently with discipline and motivation to succeed in a virtual environment ??Have excellent English written and verbal communication skills ??Be courteous and friendly with a high degree of professionalism ??Thrive in a fast-paced work environment Benefits: