Description: ??As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. ??Calls can range from healthcare benefits, retirement benefits and additional employee perks. ??You will manage a steady volume of incoming calls from customers while navigating through multiple systems. ??Our call center associates are members of a supportive team. ??Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. ??Your punctuality and dependability are key to our clients??success. ??Conduent offers opportunities for advancement with an outstanding benefit package. ??Would you enjoy being part of a team that makes a difference in people?? lives? ??Do you love helping people solve complex problems and delivering solutions? Requirements: ??Previous customer service and/or call center experience ??Keyboarding and MS Office proficiency ??Excellent communication skills ??Extensive experience with typing and keyboarding ??Great problem-solving skills ??Ability to effectively multi-task ??High school diploma or GED ??Experience working with healthcare and employer benefits is highly preferred ??Willing to work a shift between the hours of 8AM-6PM, Monday-Friday ??Ability to successfully complete a mandatory paid training program ??Ability to successfully pass a criminal background check and drug test (THC included), background check may potentially include employment and education verification ??Must be 18 years of age or older ??Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) ??Must have the ability to connect with an ethernet cable to a modem/router ??Live in one of the following states: AL, AR, AZ, CO, DE, FL, GA, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY Benefits: ??Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
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