The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions.
Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.
The Tidal Financial Group is a leading ETF investment technology platform dedicated to creating, operating, and growing ETFs. We combine expertise and innovative partnership approaches to offer comprehensive, value-generating ETF solutions.
Our platform offers best-in-class strategic guidance, product planning, trust and fund services, legal support, operations support, marketing and research, and sales and distribution services.
About the role
The AVP, Business Intelligence Analyst - Operations owns BI delivery for Legal, Compliance, Marketing, Business Development, Client Success, and Finance. This role builds KPI frameworks, departmental dashboards, and cross-functional reporting within Tidal's BI governance model. The AVP translates workflows into BI requirements, ensures Snowflake/DBT models reflect business rules, and validates operational datasets prior to business use.
What you'll do
Operational Reporting & Dashboard Development
• Build Sigma dashboards for multiple operational departments.
• Develop standardized operational KPI reporting.
• Automate recurring reporting using Snowflake datasets.
• Ensure dashboards follow BI metadata, layout, and certification standards.
Requirements, Business Logic & KPI Frameworks
• Translate operational needs into BI requirements.
• Define KPI logic aligned to enterprise BI standards.
• Document workflows and definitions across departments.
• Support Portal 2.0 and self-service analytics.
Data Validation & Business Certification
• Validate operational datasets and DBT outputs.
• Reconcile expectations with Snowflake data.
• Execute BI certification before dashboards go live.
• Ensure regulatory reporting outputs meet accuracy and defined template standards
Cross-Functional Insights & Analytics
• Identify trends across Marketing, BizDev, CSM, and Finance.
• Perform root-cause analysis on operational issues.
• Provide efficiency, growth, and risk insights.
• Support multi-department analytics initiatives.
Alignment with BI Governance & Prioritization
• Ensure reporting aligns with BI governance and QA standards.
• Participate in BI intake and prioritization.
• Promote consistent definitions and reporting logic.
• Partner with Data Platforms on ingestion and modeling.
Qualifications
• 5-8+ years in BI, analytics, or operational reporting.
• Strong SQL and Snowflake experience; DBT familiarity preferred.
• Hands-on dashboarding experience in Sigma or similar BI reporting tool
• Understanding of operational functions: Legal, Compliance, Marketing, Finance, CSM.
• Experience defining KPI frameworks and business logic.
• Strong communication skills across executives and technical teams.
Success Looks Like
• Departments have unified, trusted KPIs aligned to BI standards.
• Reporting is automated and accurate.
• Leaders rely on dashboards-not spreadsheets.
• Data issues are caught early and validated.
• BI becomes the operational source of truth across the organization.
Apply Now
Apply Now