Valet Living is hiring an Area Leader to oversee nightly waste, recycling, and compost collection services. This role involves managing a team of Service Valets across multiple multifamily communities, ensuring service quality, safety, and operational efficiency.
Responsibilities
- Onboard and train your team of Service Valets to deliver high-quality waste, recycling, and compost collection services
- Provide on-the-job coaching and support, by conducting regular team meetings and safety checks to reinforce best practices and service standards
- Manage schedules, approve timecards, and ensure your team stays on track and within budget
- Foster a culture of accountability, open communication, and continuous improvement
- Step in when needed to ensure uninterrupted service—service reliability starts with you
- Visit properties to review service quality, complete audits, and resolve any issues that come up
- Use technology tools like the iValet dashboard to track performance and ensure timely service completion
- Respond to resident or property concerns quickly and professionally
- Ensure Service Valets have the tools, equipment, and access needed to complete their routes
- Assist with hiring and training new Service Valets
- Pick up and distribute supplies, PPE, and containers as needed
- Work with your Operations Manager to monitor staffing levels and manage costs
- Help with special projects or service recovery efforts as assigned
- Oversee company vehicle maintenance and ensure fleet safety standards are met
Skills
- At least one-year prior experience overseeing a team or crew in a hands-on environment
- Able to manage schedules, track service, and follow up on issues
- Comfortable using Microsoft Office Suite and learning new platforms
- Strong analytical skills with the ability to interpret reports and make decisions
- Clear verbal and written communication skills
- Quick to adapt, address issues, and find solutions
- High school diploma or GED required
- Valid Driver's License: Required, with the ability to operate a company vehicle
- Ability to lift and carry up to 50 lbs
- Comfortable walking long distances (including stairs) and working outdoors in varying weather conditions
- Tolerant of disagreeable odors (it's part of the job!)
Benefits
- Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
- 401k with company match, life and disability insurance, AD&D, and business travel coverage
- Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day
- Tuition reimbursement up to $5,250 per year and access to our online education center
- Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs
Company Overview
Valet Living is a pioneer of the doorstep collection amenity and innovator in turn services, maintenance support and pet solutions. It was founded in 1995, and is headquartered in Tampa, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://valetliving.com.
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