Amazon Customer Service ? United States ? Work From Home

Remote, USA Full-time Posted 2025-07-12
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Job Summary Type: Full-Time, Remote... Salary: Competitive hourly rate Company: Amazon Location: United States Benefits: Health insurance, 401(k) matching, paid time off, employee discounts, and more. Job Description Amazon is seeking a motivated, customer-focused individual to join our Customer Service team as a Work From Home Representative. This position is perfect for someone looking to make a direct impact on our customers? experience while enjoying the flexibility of working from home. Requirements ? High school diploma or equivalent ? Strong communication skills (verbal and written) ? Reliable high-speed internet connection ? Quiet and distraction-free workspace ? Ability to navigate multiple computer applications ? Previous customer service experience preferred but not required Responsibilities ? Respond promptly and effectively to customer inquiries via phone, chat, and email ? Provide detailed and accurate information to customers ? Troubleshoot and resolve customer issues with empathy and efficiency ? Document all customer interactions in our system ? Follow up on customer interactions to ensure resolution ? Collaborate with team members and other departments to provide excellent service Additional Benefits ? Comprehensive health insurance ? 401(k) with company matching ? Paid time off including holidays and sick leave ? Employee discounts on Amazon products ? Opportunities for career growth and development Educational Qualifications ? High school diploma or equivalent required ? Some college coursework or degree preferred Company Overview Amazon is a global leader in e-commerce and cloud computing, committed to providing the best customer experience. Our Customer Service team plays a crucial role in maintaining our reputation for excellence. As an Amazon employee, you will be part of a dynamic and innovative team, dedicated to making a difference for our customers every day. If you are a self-motivated individual with a passion for helping others and are looking for a rewarding work-from-home opportunity, we encourage you to apply today! Apply For This Job

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