3rd Shift Remote Call Center Customer Service Representative
At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule... from 8:00 pm - 5:00 am or 11:00 pm to 8:00 am. What We Offer: ? Competitive hourly wages. ? Comprehensive training program to ensure you have the skills and knowledge needed to succeed. ? A supportive team environment. ? Employee benefits package which includes 401k Plan, vacation, holidays and more. What We're Looking For: Successful candidates must live in Florida, Indiana, North Carolina, Ohio, or South Carolina only and possess their own computer equipment identified below to ensure compatibility with CDS' software applications: ? Laptop or desktop computer ? Two monitors to allow for easy switching between multiple open apps ? Windows 10/11 Pro (not Home or Home S Mode). ? Processor - Intel Core i5, i7, etc. Celeron processors are not recommended. ? 8GB Memory / RAM. ? Hard Drive Size - Minimum 128GB. ? Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G. ? Internet Speed - Wired internet speed from internet provider needs to be 100 mbps ? Chromebooks and Macs are not acceptable or compatible. Your skills: ? Excellent communication skills, both verbal and written ? Strong problem-solving abilities and a customer-centric mindset ? Ability to thrive in a fast-paced, dynamic environment ? Previous call center customer service experience ? High school diploma or equivalent Apply today and take the first step towards an exciting career opportunity with CDS at jobs@cdsanswersforyou.com