Job Title: Database Administrator and Shift Leader - 3rd Shift Position Location: Remote (Chicago preferred) Duration: PERM Comp: $100-120k Shift: Thurs-Sun 12am-8am CDT This job is for you if ? You have a wide range of knowledge on both Unix and Windows platforms, preferably specializing in Oracle, with SQL Server, MySQL, MongoDB, or PostgreSQL a plus. ? You re interested in a meaningful job at a growing technology company where you ll work with a variety of technology solutions and be appreciated for doing your job well. ? You crave the opportunity to learn about a wide range of IT technologies ? You want to join a culture that embraces dynamic individuals with a focus on innovation. ? You are flexible and have a willingness to do what it takes to get the job done. ? MUST BE WILLING TO WORK OVERNIGHT SHIFT (3rd SHIFT) ? Desired, but not required: Prior experience with network devices, compute, and storage software and hardware. If no prior experience, must be willing to dive in and learn. A day in the life ? Provide Shift Leadership for a team of US and offshore engineers, ensuring all high priority issues are: Validated, Communicated, Mitigated, Assigned for Resolution ? Respond to Global Support Center tickets in a timely manner ? Troubleshoot and triage tickets in queue ? Follow documentation and handling instructions ? Know when to escalate critical issues ? Speak clearly and confidently with clients and internal staff ? Work well in stressful situations ? Drive innovation and continuous process improvement to perform more efficiently for our customers and company stakeholders. What we are looking for ? Minimum of an Bachelors degree in a related field ? 3-8 years in database administration with Oracle and Microsoft SQL Server. Other database technologies is a plus. ? Familiarity with high-availability designs, including Oracle DataGuard and/or SQL Server AlwaysOn ? Experience with backup solutions, including Oracle RMAN, and replication concepts, preferably Golden Gate ? Understand Oracle RAC and ASM, Exadata experience is a plus ? Ability to multi-task while maintaining high quality of deliverables ? Experience working within Service Management toolsets a must ? Monitor system health and performance ? Performance troubleshooting and resolution ? Analyze, solve, and correct issues in real time ? Experience working with Windows servers and Unix/Linux ? Experience using vi editor ? Flexible, team player, get-it-done personality ? Ability to work in a rapidly changing environment Example of tasks to be performed ? Providing process guidance and leadership to shift team ? Adding space to an Oracle tablespace ? Troubleshoot Oracle archiver issues ? Resolve blocking locks, long running sessions, and/or deadlocks ? Grant permissions and roles in Oracle ? Troubleshoot database down issues ? Escalate server down issues ? Troubleshoot Linux/Unix/Windows resource issues ? Monitor performance, provide resolution and/or articulate status to others Core Competencies ? Effective communication skills both internally and externally ? Highly organized and detail oriented ? Broad technology background ? Efficiently break down problems and quickly identify the correct course of action ? Passion for learning new technologies ? Flexibility and willingness to do what it takes to get the job done ? ITIL knowledge What you ll get ? A career with a company where you will be challenged, respected, and valued. ? A career with a company that s invested in your personal development, will offer a solid compensation package, and provides a great team environment ? The people here do their jobs well, care about one another, care about our customers and exercise good ethics and judgement ? Our team members health and wellness is our priority as well as rewarding them for their hard work.