Marketing Communications Specialist / Live Chat Support - US REMOTE

We're on the lookout for a creative and enthusiastic Marketing Communications Specialist / Live Chat Support to join our dynamic team remotely. Your responsibilities will include crafting compelling marketing content, responding to inquiries, and providing top-notch customer support. Responsibilities ? Engage with customers through live chat, addressing inquiries and providing information about programs and services ? Draft and manage marketing communications across various platforms, including social media and email ? Create appealing content for promotional materials, newsletters, and blog posts ? Collaborate with the marketing team to develop and execute campaigns ? Monitor and respond to online reviews and social media interactions ? Analyze engagement metrics to optimize communication strategies ? Provide feedback and insights to improve customer experience ? Bachelor?s degree in Marketing, Communications, or related field ? Proven experience in marketing communications or... customer support ? Exceptional writing, editing, and verbal communication skills ? Familiarity with digital marketing tools and social media platforms ? Ability to evolve and adapt communication styles to match diverse audiences ? Strong problem-solving skills and ability to multitask in a fast-paced environment ? Must have a quiet space to work remotely and reliable internet access ? 3+ years active savings/checkings bank account is a MUST