UX Researcher Job at Team Red Dog in Redmond

Team Red Dog is looking for a UX Researcher to join our Global Technology client's dynamic digital product team focused on shaping the M365 Outlook Calendar experience-particularly for innovative Copilot and AI features. This is a fully remote opportunity to influence product decisions and improve usability for millions of users worldwide through impactful, user-centered research. If you're passionate about human-centered design, digital products, and AI-powered experiences, this role is for you. Top Required Skills (Must Haves): UX Research Experience (2+ years): Hands-on experience conducting qualitative and quantitative research for digital products, including usability testing and customer feedback synthesis. Project Management and Research Planning: Ability to design, plan, and execute research initiatives, manage timelines, and coordinate across cross-functional teams. Qualitative Interviewing: Proven experience conducting in-depth interviews, analyzing user behavior, and translating findings into actionable insights. Digital Product Development: Background in creating or supporting digital products-through design, research, or data roles. Opportunity Overview: This is a chance to take on cutting-edge research for one of the most widely used productivity platforms in the world. You'll be exploring how people interact with AI-powered tools and helping shape next-generation Copilot experiences. You'll collaborate closely with an experienced and supportive UX research team that values curiosity, impact, and user empathy. How you will make an impact: • Plan and execute both moderated and unmoderated usability studies. • Analyze and synthesize user data into clear, actionable insights and reports. • Create video summaries and research documentation to share findings. • Audit existing research to identify knowledge gaps and guide new studies. • Partner with designers, data scientists, and PMs to influence key product decisions. • Track research outcomes and their impact on product improvements. The expertise you bring: • 2+ years of UX research experience or 1 year in UX research with 2+ years in related product-making roles (design, data science, or project management). • Proficiency in qualitative research methods, including usability testing and interview analysis. • Strong organizational, coordination, and communication skills. • Ability to write and analyze surveys with basic quantitative data understanding. • Bachelor's degree or higher in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, Statistics, or a related research field. • Familiarity with tools such as UserTesting.com and basic video editing software. • (Bonus) Experience with LLM-based AI tools like Copilot, ChatGPT, or Gemini, and AI-assisted research tools (e.g., Marvin). What makes a candidate highly successful in this role: The most successful candidates thrive in fast-paced, collaborative environments and are naturally curious, proactive, and detail-oriented. They communicate clearly, manage projects independently, and consistently deliver high-quality insights. A strong candidate will bring a background in digital product development, confidence in research planning, and a deep understanding of user-centered design. Why Work with Team Red Dog? At Team Red Dog, people are at the heart of everything we do. Our commitment to personalized service and our deep experience in matching talented professionals with meaningful roles at some of the world's most inspiring companies is what sets us apart. We take the time to understand your unique skills, strengths, and passions-because we believe your career should reflect who you are. Whether you're looking to grow, pivot, or simply find a place where your work truly matters, we offer opportunities that empower you to make a positive impact. With excellent benefits, a supportive team, and a role where you can thrive while doing what you love, we're here to help you take the next step with confidence. Join us-and discover what it means to be genuinely valued in your career. Generous benefits package for qualified employees includes: • Health insurance (medical, dental, vision, and life) • Employer-matched 401K plan • Paid time off • Paid holidays • Profit sharing Estimated Start Date: Immediately Location: Fully Remote (candidates from any U.S. time zone welcome) Job #: 2375 Job Type and Estimated Duration: W2, Contract - Expected duration 18 months, with strong potential for extension Rate: $7,350 - $8,150/month At Team Red Dog, we are committed to providing equal opportunities to everyone, regardless of race, ethnicity, gender, age, religion, sexual orientation, disability, or any other characteristic. If you need accommodation during the recruitment process, reach out to [email protected], and we will work to ensure an accessible experience. We strictly adhere to federal, state, and local laws to maintain a workplace free from discrimination and harassment. We offer competitive compensation aligned with U.S. industry standards, and our final offer will reflect the candidate's location, job-specific skills, experience, and knowledge. • All applicants must be authorized to work in the U.S. without the need for sponsorship. • Team Red Dog is an E-Verify employer. • Employment is contingent upon the successful completion of a reference and background check. • Please no solicitations from C2C or recruiting firms. Apply tot his job