Transition of Care Service Coordinator - Bexar ...

Are you passionate about helping others navigate the complex healthcare system and ensuring a smooth transition from one care setting to another? Do you have a strong background in healthcare coordination and a desire to make a positive impact on the lives of patients? Aetna is seeking a dedicated and compassionate Transition of Care Service Coordinator to join our team in Bexar County. In this role, you will play a critical role in facilitating the transition of patients from hospitals or other care facilities to their homes, ensuring continuity of care and promoting positive health outcomes. If you have a knack for building strong relationships, excellent communication skills, and a drive to provide exceptional patient care, we want to hear from you! Coordinate and facilitate the transition of patients from hospitals or other care facilities to their homes. Ensure that patients receive proper care and support during the transition process. Build strong relationships with patients, healthcare providers, and other stakeholders involved in the transition of care process. Communicate effectively with patients and their families to provide information and support throughout the transition process. Collaborate with healthcare providers to develop comprehensive care plans and ensure continuity of care. Monitor and track patient progress to identify any potential issues and address them promptly. Advocate for patients and their needs during the transition process. Conduct assessments to identify individual patient needs and develop personalized care plans. Coordinate and schedule necessary medical appointments and follow-up care for patients. Educate patients and their families on their healthcare options and resources available to them. Stay up-to-date on healthcare policies and regulations to ensure compliance and provide accurate information to patients. Participate in team meetings and collaborate with colleagues to improve processes and enhance patient care. Maintain accurate and detailed documentation of patient interactions and progress. Continuously evaluate and improve the transition of care process to promote positive health outcomes for patients. Provide exceptional customer service and support to patients and their families. Aetna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.