Trainer I - East Coast, West Coast

RealPage, Inc. is seeking a Trainer I to deliver engaging training experiences for clients transitioning to the New OneSite platform. The role involves facilitating virtual sessions, developing training materials, and guiding clients through adoption processes. Responsibilities Conduct client-facing training sessions for users transitioning to the New OneSite platform, including in-person trainings, webinars, live virtual sessions, and interactive workshops Develop and maintain reusable training materials and assets, such as scripts, facilitation guides, presentations, tutorials, FAQs, and other instructional resources tailored to the new platform Participate in special projects and team initiatives that support client adoption and platform rollout Incorporate feedback from peers and managers to continuously improve training effectiveness and client experience Monitor and support customer satisfaction metrics (CSATs) to ensure high-quality training and onboarding outcomes Maintain up-to-date knowledge of the New OneSite platform, as well as relevant RealPage products and features, to deliver accurate and effective training Perform ad hoc tasks and special projects as needed, adapting to evolving business priorities and supporting team goals Demonstrate and maintain mastery of assigned product certifications to uphold subject matter expertise and support training delivery Skills Bachelor's degree or a minimum of one (1) year of relevant experience Strong communication and presentation skills Proficiency in Microsoft Office 365 Product Suite, Zoom, Smartsheet Confident public speaking skills with the ability to engage, energize, and effectively facilitate learning in a virtual or in-person classroom setting Excellent interpersonal skills and written/verbal communication skills Preferably in East Coast or West Coast Benefits Health, dental, and vision insurance. Retirement savings plan with company match. Paid time off and holidays. Professional development opportunities. Performance-based bonus based on position. Company Overview RealPage is the leading global provider of AI-enabled software platforms to the real estate industry. It was founded in 1998, and is headquartered in Richardson, Texas, USA, with a workforce of 5001-10000 employees. Its website is