Senior Pharmacy Technician - Call Center - Work From Home Opportunity with CVS Health
Bring Your Heart to CVS Health: Join Our Supportive Team as a Senior Pharmacy Technician At CVS Health, we're transforming the way healthcare is delivered. With a strong commitment to making healthcare more personal, convenient, and affordable, we're seeking a highly skilled and experienced Senior Pharmacy Technician to join our call center team on a work-from-home basis in Oklahoma. This is an immediate opportunity for the right candidate to be part of our forward-thinking team and contribute to our mission. About CVS Health and Our Culture CVS Health is a renowned leader in the healthcare industry, dedicated to delivering enhanced human-centric healthcare solutions. Our purpose is clear: to bring our heart to every moment of your health. This guiding principle is reflected in our Heart At Work Behaviors , which empower our team members to play a vital role in transforming our culture and driving innovation. We're committed to fostering an environment where everyone feels valued, supported, and empowered to make a difference. Job Summary As a Senior Pharmacy Technician - Call Center - Work From Home, you will be an integral part of our team, handling a range of responsibilities that require a strong and diverse skillset. Your role will involve performing clinical research, verifying eligibility and benefits, maintaining accurate documentation, and ensuring compliance with laws and regulations. You will also communicate effectively with various stakeholders, including case managers, health plan staff, external pharmacies, and healthcare providers. Key Responsibilities: Perform clinical research to support requests and verify eligibility and benefits. Maintain accurate and complete documentation that meets risk management, regulatory, and accreditation requirements. Process requests in compliance with laws, CMS regulations, and company policies. Communicate effectively with internal and external stakeholders to enhance medication therapy management services. Escalate requests to pharmacists when extensive clinical review or denial is required. Utilize proprietary systems to build, research, process, and enter requests. Protect the confidentiality of member information and adhere to company policies regarding confidentiality. Requirements and Qualifications Essential Qualifications: Proficiency in computerized pharmacy systems and software applications. Excellent verbal and written communication skills. Experience with Windows-based software applications. National Pharmacy Technician certification and Arizona and/or Texas State License, current and in good standing. Ability to work in a sedentary position involving significant periods of sitting, talking, hearing, and keying. Preferred Qualifications: High-volume call center and production unit experience. Experience in retail, hospital, facility, or call center environments. High School diploma or G.E.D. What We Offer At CVS Health, we believe in rewarding our team members for their hard work and dedication. The typical pay range for this role is $18.50 - $31.72 per hour, with the actual base salary offer depending on factors such as experience, education, and geography. In addition to your compensation, you'll enjoy a comprehensive benefits package, including: Medical, dental, and vision benefits. 401(k) retirement savings plan and Employee Stock Purchase Plan. Fully-paid term life insurance and short-term and long-term disability benefits. Well-being programs, education assistance, and free development courses. CVS store discount and discount programs with participating partners. Paid Time Off (PTO) and paid holidays throughout the calendar year. Career Growth and Development Joining CVS Health as a Senior Pharmacy Technician - Call Center - Work From Home offers a fantastic opportunity to grow your career in a dynamic and supportive environment. You'll have access to a range of development programs and resources to help you advance your skills and expertise. Our commitment to innovation and customer-centric healthcare means you'll be part of a team that's shaping the future of healthcare delivery. Why Join Our Team? If you're a motivated and experienced Senior Pharmacy Technician looking for a new challenge, we want to hear from you. At CVS Health, we're passionate about making a difference in the lives of our customers and our communities. By joining our team, you'll be part of a forward-thinking organization that's dedicated to delivering exceptional healthcare solutions. Apply today and take the first step towards a rewarding and fulfilling career with CVS Health. The application window for this opening is expected to close on August 2, 2024. Don't miss this opportunity to join our team and contribute to our mission. Apply now and bring your heart to CVS Health! Apply for this job