[Remote] Legal Commercial Collector Specialist (Remote)

Note: The job is a remote job and is open to candidates in USA. Brown & Joseph AR Management is a leading name in debt recovery and financial solutions, seeking a Collections Specialist to join their growing team. This role involves collecting outstanding balances, coordinating resolution of disputed invoices, and managing high-risk customer accounts. Responsibilities Minimum of 80 outbound/inbound calls Negotiate payment in full or secure a payment arrangement Create a sense of urgency on non-paying debtors Work closely with Client Support Representative to resolve disputes Maintain a positive attitude Remain respectful to debtors & peers Strong work ethics and integrity Prioritize time management Remain professional at all times Meet/exceed monthly phone, activity & fee quota’s Skills Collections, sales, telemarketing, customer service or call center experience preferred Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred Critical Thinker Basic Math and Writing skills SalesForce.com experience a plus Strong attention to detail and goal oriented Ability to deescalate adverse situations Strong interpersonal, communication and organizational skills Dependability Benefits Benefit package with health, dental, vision, life and disability coverage options 401(k) retirement plan option with company matching Generous paid time off policy - start with 18 days per year Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice Company Overview Brown & Joseph is a national business-to-business debt collection agency based in the Chicago area. It was founded in 1996, and is headquartered in Itasca, Illinois, US, with a workforce of 51-200 employees. Its website is