[Remote] Epic Online Scheduling Analyst (Cadence/MyChart) - Remote

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Cedars-Sinai is a recognized leader in healthcare and technology, recently awarded for its excellence in Healthtech. The Epic Online Scheduling Analyst role involves configuring and maintaining scheduling pathways, providing user support, and analyzing workflows to enhance operational efficiency. Responsibilities • Configure and maintain online self-scheduling pathways for patients across multiple specialties • Decision Tree build, testing, troubleshooting, validation, and optimization • Provide day-to-day troubleshooting, user support, and training for scheduling and access teams • Serve as frontline support for operational issues, monitor scheduling performance, and identify optimization opportunities post-go-live • Based on core knowledge of application and operational requirements can translate requirement/concepts into functionality • Analyze scheduling workflows to improve efficiency • Assigned to various projects and demonstrates the ability to successfully complete tasks. Proactively connects with the manager to prioritize work and reduce risks. Tracks issues and responds effectively to customer concerns. Understands basic project management methods • Participates in re-engineering of operational work-flow processes with end-users/business owners and maintains fundamental understanding of assigned departmental operations • Facilitates end-user/business owner needs into system specifications and configuration requirements • Manages navigation of migration paths, change control process/governance, and ticket management processes • Maintains high standards for quality application design, build, testing, and other tasks; ensures adequate documentation is provided for support and end-user training Skills • Two (2) plus years of Epic configuration, testing, and optimization of online scheduling workflows in Cadence and MyChart • Decision Tree Experience Required • Provider Template Optimization, Visit type consolidation, Department and Provider build experience • Project management experience • Ability to handle multiple priorities simultaneously • High School Diploma/GED required • Epic Cadence Certification Required • Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field • Epic MyChart Certification Highly Preferred Benefits • Outstanding benefit package • Competitive salaries Company Overview • Since its beginning in 1902, Cedars-Sinai has evolved to meet the healthcare needs of one of the most diverse regions in the nation, continually setting new standards for quality and innovation in patient care, research, teaching and community service. It was founded in 1902, and is headquartered in Los Angeles, California, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Cedars-Sinai has a track record of offering H1B sponsorships, with 105 in 2025, 91 in 2024, 81 in 2023, 92 in 2022, 92 in 2021, 65 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job
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