[Remote] Credit & Collection Specialist - Temporary employment

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. ePac Flexible Packaging is a company focused on providing consumer packaged goods companies with innovative packaging solutions. The Credit & Collection Specialist is responsible for managing overdue accounts, assessing customer credit worthiness, processing payments, and ensuring timely collections across all ePac plants. Responsibilities • Credit Review customer credit applications to determine credit worthiness and establish credit limits • Manage credit limit increase requests • Review customer reference checks • Update customer terms on Salesforce accounts • Collections Manage past due customer accounts exceeding 31 days • Initiate credit holds, credit revocations and claims submissions as needed • Identify required supporting documentation for collection claims submissions • Present action items to Sales team and Plant managers on weekly AR call • Collaborate with Sales to arrange calls with unresponsive customers • Review internal reports and update Salesforce accounts accordingly • Follow up on Quality Control complaints that contribute to delayed payment of invoices • Negotiate and track all payment plans with customers • Manage outstanding collection claims through completion Skills • High School diploma or equivalent • Minimum 3-5 years B2B collection experience • Full cycle accounts receivable and strong understanding of accounting life-cycle • Strong customer service and client relationship building skills • Ability to work independently and with enthusiasm • Excellent written and verbal communication skills with ability to interact with customers and internal stakeholders • High level of accuracy and attention to detail when handling accounts, records and reports • Strong experience with cloud-based accounting tools with preference in Business Central Dynamics 365, SalesForce, Google Suites and Microsoft Excel • Excellent analytical skills and ability to meet process deadlines • Bachelor's degree in finance, business or accounting • Experience working with start-up companies and fast-growing businesses Company Overview • ePac Flexible Packaging is based on the premise that emerging digital technology will significantly disrupt the service and manufacturing. It was founded in 2016, and is headquartered in Austin, Texas, USA, with a workforce of 201-500 employees. Its website is Apply tot his job
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